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9 months ago
Utility Warehouse
Basic Salary: £19500 - £24500 per annum + Bonus
Location: Edgware
Job type: Permanent
Business sector: B2C
Contact: Utility Warehouse
Category: Call Centre Jobs

Customer Service opportunity - January Starts Available

Would you like to work for one of the UK's fastest growing companies and build a career? Do you pride yourself in delivering excellent customer service and be a part of an award-winning team? We have start dates available ready for the new year!

As a Customer Service Adviser:

We are looking for people who love delivering excellent customer service with a personal touch.

Our Customer Service Advisers are ambassadors for our Company and we are looking for people who have:

  • A passion for customer service and natural ability to build rapport and empathise with customers
  • The ability to take ownership of an issue and see it through to resolution
  • The skills to act with integrity, with a positive 'can do' attitude

If you're a good listener and provide a warm and friendly experience this is the opportunity for you!

Our standard working week is 40 hours per week across 5 days between Monday to Saturday. You will be required to work every other Saturday as part of your standard shifts.

What we offer our Customer Service Advisers:

  • Stability
  • Career progression
  • A workplace that still has that family feel which you don't often see in larger companies
  • Salary of £19,500 (OTE £24,375)
  • 25 days holiday (in addition to bank holidays)
  • Free parking
  • An annual salary review
  • Share options
  • Additional End of year bonus
  • Staff discount
  • And much more!

When you join us, you will go through our induction programme, where our expert trainers and academy teams will give you the guidance and knowledge you need to move on to the phones as a great adviser. From there, our dedicated teams will support you through the remainder of your probationary period.

Be yourself

We embrace both diversity and inclusivity. So, we've built a culture where everyone counts - one where you'll feel valued and respected.

About us

Utility Warehouse is the UK's only fully integrated provider of a wide range of competitively priced utility services, spanning both the communications and energy markets and our growth is based upon 'word of mouth' recommendations, mainly provided to us through our network of around 40,000 business partners across the UK. And grow we do, because we are passionate about delivering excellent customer service and this is a passion we expect from every member of our team.

With our stunning and modern network headquarters being based in Colindale, North West London, we are easily accessible via the Northern Line and are a short drive from the North London, Middlesex and Hertfordshire areas.

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