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17 days ago
Teleperformance
Basic Salary: up to £17118.40 per annum
Location: Glasgow
Job type: Permanent
Category: Customer Service Jobs
Start your career at Teleperformance, the worldwide leader in multichannel customer experience management. Great customer service is everything to us. We are currently recruiting for Customer Service Advisors working on behalf of a market leader in the Energy supply industry at our Argyle Street location in the heart of Glasgow City Centre. Always on the lookout for new talent we are passionate about people and their professional development.

We are offering:

Shift patterns between Mon- Fri 8am-8pm, Saturdays between 8-6pm and no Sundays!

Salary of up to £17,118.40 plus bonus for value added service

28 days’ holiday that increases with tenure

Fantastic employee discounts

Clear career path and development opportunities

Recognition awards and events

Child care vouchers

* Comprehensive training to ensure you have the tools to do your job

What we need from you:

Passionate about delivering excellent customer service through every interaction

Ensure you provide the customer with a of service on all aspects of the call

Amazing listening and communication skills

Recommendation of suitable products and services tailored to the customers’ needs

Target driven individuals with the desire to succeed in a fast, upbeat environment

Asking the right questions and offer the solutions that leave them smiling

Be open to change and or ways of working

Promote additional products and services to benefit our customers

Ability to overcome objections, resilient and calm under pressure

We’re here to go the extra mile for our customers – and we’ll do the same for you. If you can deliver the kind of service that makes us the worldwide leader in customer experience management, we’ll provide the opportunity for success.

Apply now and let’s get started.

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