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5 months ago
Michael Page Sales
Basic Salary: £35000 - £42000 per annum + Car allowance
Location: Leeds
Job type: Permanent
Business sector: B2B
Contact: Edward Harrison
Category: Account Manager Jobs

The role is centred around managing an existing portfolio of accounts and winning new customers for this market-leading data insight organisation.

Client Details

My client is a market leader in providing data and insight into the public housing sector, offering business intelligence which drive operational performance.

Description

As the Customer Account Manager you will be responsible for:

  • Ensuring existing accounts are retained, up-sold and cross-sold where appropriate.
  • Signing up new housing associations to use the platform.
  • Achieve a series of performance targets including income, sales, customer engagement and satisfaction.
  • Seek and provide customer feedback and intelligence on the portfolio of services to identify any gaps in our offer and handle or escalate any complaints received appropriately.
  • Carry out regular monitoring, review and risk analysis of subscriptions with a view to minimising subscription non-renewals.
  • Generate and close sales leads for consultancy
  • Attend external events and deliver occasional presentations.

Profile

The Customer Account Manager is:

  • Educated to degree (or equivalent) level
  • Has experience of Senior Executive Level Relationship Management
  • Strong track record of aligning complex customer environments to a portfolio of products and service
  • Commercial approach
  • Creative thinker with the ability to troubleshoot issues quickly and effectively
  • Well organised with the ability to work well under pressure
  • Team player and strong individual contributor
  • Consultative Solution Sales Experience
  • Evidence of achieving sales targets
  • Housing or Property background / experience
  • Excellent written and oral communication & presentation skills

Job Offer

  • Great base salary
  • Car allowance
  • Home-based contract
  • Includes additional company benefits

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