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11 months ago
Artis Customer Contact
Basic Salary: 45000
Location: Newport
Job type: Permanent
Business sector: B2B
Contact: Paul Bryan
Category: Account Manager Jobs

Artis Customer Contact are pleased to bring this exciting new opportunity for an individual with a strong sales background to become a key player in a successful company.

As the Senior Account Manager you will be primarily responsible for delivering a personalised service to high end clients while working effectively with employees, customers, partners to drive service improvement and deliver return back to the business.

Your duties will include:

  • Understanding clients' long term requirements and building strategic relationships / partnerships
  • Develop solid working long term relationship with clients, to aid retention and build future sales
  • Providing personalised regular updates to Key Clients on new company products / services with a view to cross-sales
  •  Ensuring client data is up-to-date
  • Up selling and cross-selling existing clients the full range of the company's services

The successful candidate will have the following skills/experience/qualifications:

  • At least 3 years of account management experience.
  • Previous experience working with major brands and an understanding of the different types of services, SLAs and styles necessary to successfully operate with all customers.
  • Excellent organisation skills
  • Excellent presentation skills
  • Ability to self-motivate
  • Ability to take the initiative where necessary
  • Strong interpersonal and communication skills as well as a demonstrated ability to work effectively with employees, customers, partners, and prospects as well as engage with the broader industry community.
  • Able to bring the level of entrepreneurship, creativity, commitment, time, patience, and humour it takes to work with an evolving and growing organisation.
  • Account management experience working with a technical software product or a financial lending product set would be preferable.

In return you will get to work in growing organisation, have a clearly defined career path and the chance to be part of one of the South Wales’s success stories. 

For full information regarding this role, please contact me directly, initially with a CV for further information.

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