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22 days ago
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Coventry Sales Representative


Sitel
Location: Coventry
Job type: Permanent
Category: Sales Representative Jobs
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Coventry Sales Representative

Location: Coventry, Agent Opening, GB

Req ID#:

76212

About Us

WhySitel?

SITEL is a global telecommunications firm that works in partnership with big brand names. Working in partnership with firms which pride themselves on delivering a premium service, SITEL provides first rate customer service and telecommunications solutions to further our client’s customer service practice and ethos. With sites stretching from Canada to New Zealand and over 60,000 employees worldwide, SITEL provides a dynamic and supportive environment within which to work, develop and progress.

Whether you would like to continue your career in a customer service focused operation, are interested in learning and development or have always seen yourself as a future IT professional, SITEL provides a career map through which the possibilities are refreshing and progressive.

About the Role

As a Sales Representative you will provide an industry leading experience to our customers, delivering moments that matter at every point of contact. You will play a pivotal role in retaining and building upon our existing customer base, by acting as an ambassador for the brand at all times.

To achieve success in this role, you will be empathetic and able to utilise your communication skills to deliver messages to customers in an engaging way. You will be resilient and able to remain calm and composed under pressure whilst effectively handling several problems or tasks at once.

Your passion for exceeding customer expectations will be paramount to your success and will ultimately drive your performance and improve business results.

You will be making outbound calls, or receiving inbound calls from existing customers and informing customers of exciting promotions to up-sell the benefits of our client’s additional products and add-ons. Our Advisors are encouraged to use their negotiation skills to promote the brand’s fantastic offers to a significant customer database. Life at Sitel is fast-paced and sociable; it’s never been a more exciting time to come on board and become part of our expansion in Coventry.

Knowledge/Skills/Abilities

Great communicators & an excellent telephone manner

Enthusiastic and target driven

Computer literate

Passionate about delivering exceptional customer service

Excellent written English, spelling and grammar skills

Can effectively handle several problems at once and remains calm when under pressure

Approaches challenges with a “can do” attitude

Is able to act on constructive feedback relating to performance

Hours

Full time and Fully Flexible - 37.5 hours/week. (Operational hours: 8am-8pm, Mon-Sat)

Specialized Certifications

WE CREATE GREAT PLACES TO WORK.

Each of our unique locations are home to great people who love what they do. Sitel is a global leader in customer experience, and no matter which location you visit, you’ll soon become a part of our Sitel family.

Coventry Sales Representative

Job Segment: Telecom, Telecommunications, Sales Rep, Database, Sales, Technology
Coventry Sales Representative

Location: Coventry, Agent Opening, GB

Req ID#:

76212

About Us

WhySitel?

SITEL is a global telecommunications firm that works in partnership with big brand names. Working in partnership with firms which pride themselves on delivering a premium service, SITEL provides first rate customer service and telecommunications solutions to further our client’s customer service practice and ethos. With sites stretching from Canada to New Zealand and over 60,000 employees worldwide, SITEL provides a dynamic and supportive environment within which to work, develop and progress.

Whether you would like to continue your career in a customer service focused operation, are interested in learning and development or have always seen yourself as a future IT professional, SITEL provides a career map through which the possibilities are refreshing and progressive.

About the Role

As a Sales Representative you will provide an industry leading experience to our customers, delivering moments that matter at every point of contact. You will play a pivotal role in retaining and building upon our existing customer base, by acting as an ambassador for the brand at all times.

To achieve success in this role, you will be empathetic and able to utilise your communication skills to deliver messages to customers in an engaging way. You will be resilient and able to remain calm and composed under pressure whilst effectively handling several problems or tasks at once.

Your passion for exceeding customer expectations will be paramount to your success and will ultimately drive your performance and improve business results.

You will be making outbound calls, or receiving inbound calls from existing customers and informing customers of exciting promotions to up-sell the benefits of our client’s additional products and add-ons. Our Advisors are encouraged to use their negotiation skills to promote the brand’s fantastic offers to a significant customer database. Life at Sitel is fast-paced and sociable; it’s never been a more exciting time to come on board and become part of our expansion in Coventry.

Knowledge/Skills/Abilities

Great communicators & an excellent telephone manner

Enthusiastic and target driven

Computer literate

Passionate about delivering exceptional customer service

Excellent written English, spelling and grammar skills

Can effectively handle several problems at once and remains calm when under pressure

Approaches challenges with a “can do” attitude

Is able to act on constructive feedback relating to performance

Hours

Full time and Fully Flexible - 37.5 hours/week. (Operational hours: 8am-8pm, Mon-Sat)

Specialized Certifications

WE CREATE GREAT PLACES TO WORK.

Each of our unique locations are home to great people who love what they do. Sitel is a global leader in customer experience, and no matter which location you visit, you’ll soon become a part of our Sitel family.

Coventry Sales Representative

Job Segment: Telecom, Telecommunications, Sales Rep, Database, Sales, Technology
Apply

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