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12 months ago
Bluetownonline Ltd.
Basic Salary: £7.5 per hour
Location: Bradford
Job type: Permanent
Contact: Daniela Brazza
Category: Call Centre Jobs

Job Title: Contact Centre Agent (Multiple Positions Available)

Location: Bradford

Salary: £7.50 per hour (starting rate)

Job Type: Part Time, Permanent

Hours: 20 hours per week (Evenings and weekends)

A market leading home improvement company seeks to recruit passionate and professional 'Contact Centre Agents' for multiple positions within its newly created Contact Centre.

Job Role:

  • The role requires exceptional levels of customer service via inbound calls.
  • The role is focused on the ownership and resolution of customer queries, including advice and guidance on the installation process, registering sales, taking card payments, customer retentions and ensuring that all customer contact is accurately logged and maintained.
  • Full training will be provided, however candidates must have previous experience in a similar customer service / call centre environment.
  • There are no sales involved or commission related pay and applicants should be motivated, articulate and passionate about providing an excellent customer service experience.

This is a fantastic opportunity to join an established and nationally recognized company with a track record of growth and success.

The company want to hear from you if you have the following skill set:

  • Excellent customer service and interpersonal skills
  • Previous experience in a front line customer service role
  • Accurate data entry and competent computer skills
  • Organisational skills and personal time management
  • Problem solving abilities
  • Negotiation and persuasion skills
  • Flexibility with regard to hours
  • Calm under pressure
  • Ability to prioritize and multi task
  • Motivated and keen to develop

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience or relevant job titles of; Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Agent, Client Service, Customer Service Executive, Sales Support, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Contact Centre Advisor, Customer Service Adviser, Lead Generation, Call Centre, Internal Sales Executive, Promotions, Internal Account Manager, Business Development Executive, Internal Sales Manager, Call Centre Agent, Business Development, Sales Executive, New Business Sales Executive, Key Account Manager, Sales, Lead Generation, Sales Account Manager, Client Support, Internal Sales Support, Sales Administrator, Internal Sales Adviser, Internal Sales Exec, Business-to-Consumer Sales may also be considered for this role.

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