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10 days ago
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Commercial Account Handler


EasyWebRecruitment
Basic Salary: £Competitive
Location: Gloucester
Job type: Permanent
Contact: Candidate Services
Category: Account Manager Jobs
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Commercial Account Handler

Our client is a growing group of insurance advisory businesses. The business is growing rapidly through acquisitions and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market.

Position: Commercial Account Handler
Location: Gloucester, Gloucestershire (Commutable from Cheltenham, Stroud, Tewkesbury, Ross-on-Wye and surrounding areas)
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £Competitive

About the role:

To provide suitable insurance solutions to their customers in a timely and effective manner. You will be responsible for achieving new business goals and sales and retention of current business, across a range of Commercial insurance products.

Working on a blend of prospective and existing customers, you will deliver great customer experiences and be used to delivering consistently strong performance against targets.

Responsibilities:

- To provide insurance quotations in a customer focused and compliant manner ensuring compliance with telephone scripts and ensuring that quotations are provided in agreed formats within agreed service standards and timelines.
- Manage all mid-term adjustments in compliance and effective manner and deal with any issues and or complaints in accordance with compliance guidelines.
- Ensure that all communications and calls are answered to agreed service levels, within TCF parameters and to quality standards.
- Utilise communication and negotiation techniques and skills to clearly explain the features and benefits of our products, ensuring that every customer receives a full complement of sales and upselling opportunities.
- Maintain accurate and detailed records of all customer contact.
- Ensure that all statutory and company regulations are followed to protect clients, colleagues and the business interests of the company.

About you:

- Minimum 5 GCSE, Grades A-C including English and Maths, A Level preferred. Minimum Cert CII working towards Dip CII qualification.
- Experience of working within a target driven, sales environment.
- 2 years Commercial Insurance experience.
- Works well under pressure and can adapt and remain flexible in approach.
- Drives performance to succeed in a target-based environment.
- Have an ability to multi-task and be able to switch between a range of contact channels such as inbound, outbound calls, emails etc.

You may have experience of the following: Account Handler, Commercial Account Handler, Insurance Account Handler, Commercial Insurance Broker, Account Executive, Administrative Assistant, Admin Assistant, Administrator, Insurance Broker, Insurance, CII, Chartered Insurance Institute, etc.
Commercial Account Handler

Our client is a growing group of insurance advisory businesses. The business is growing rapidly through acquisitions and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market.

Position: Commercial Account Handler
Location: Gloucester, Gloucestershire (Commutable from Cheltenham, Stroud, Tewkesbury, Ross-on-Wye and surrounding areas)
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £Competitive

About the role:

To provide suitable insurance solutions to their customers in a timely and effective manner. You will be responsible for achieving new business goals and sales and retention of current business, across a range of Commercial insurance products.

Working on a blend of prospective and existing customers, you will deliver great customer experiences and be used to delivering consistently strong performance against targets.

Responsibilities:

- To provide insurance quotations in a customer focused and compliant manner ensuring compliance with telephone scripts and ensuring that quotations are provided in agreed formats within agreed service standards and timelines.
- Manage all mid-term adjustments in compliance and effective manner and deal with any issues and or complaints in accordance with compliance guidelines.
- Ensure that all communications and calls are answered to agreed service levels, within TCF parameters and to quality standards.
- Utilise communication and negotiation techniques and skills to clearly explain the features and benefits of our products, ensuring that every customer receives a full complement of sales and upselling opportunities.
- Maintain accurate and detailed records of all customer contact.
- Ensure that all statutory and company regulations are followed to protect clients, colleagues and the business interests of the company.

About you:

- Minimum 5 GCSE, Grades A-C including English and Maths, A Level preferred. Minimum Cert CII working towards Dip CII qualification.
- Experience of working within a target driven, sales environment.
- 2 years Commercial Insurance experience.
- Works well under pressure and can adapt and remain flexible in approach.
- Drives performance to succeed in a target-based environment.
- Have an ability to multi-task and be able to switch between a range of contact channels such as inbound, outbound calls, emails etc.

You may have experience of the following: Account Handler, Commercial Account Handler, Insurance Account Handler, Commercial Insurance Broker, Account Executive, Administrative Assistant, Admin Assistant, Administrator, Insurance Broker, Insurance, CII, Chartered Insurance Institute, etc.
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