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6 months ago
Ecruit Sales
Basic Salary: Market related
Location: London
Job type: Permanent
Contact: DG Partnership
Category: Customer Service Jobs, Sales Manager Jobs

Client Manager – Competitive Salary – London

The Role

VideoSmart are looking for a new Client Manager to join their team in London, driving the delivery of exciting client campaigns, pro-actively supporting the company’s growth and developing their social media and online presence.

As Client Manager, you will manage video campaigns for your key accounts from initial consultation through to post-campaign client support and liaise with clients on a daily basis to deliver projects in a timely manner. It will be your role to make sure each client is satisfied and that all video campaigns run smoothly by managing internal teams. Additionally, you will develop a social media strategy and set goals to increase VideoSmart awareness and engagement, proactively seeking opportunities for VideoSmart to appear in publications or in other forms of media.

The key responsibilities of a Client Manager include, but is not limited to:

  • Manage the end to end delivery of video campaigns
  • Provide regular updates to clients on the progress of projects and campaigns, including the co-ordination and hosting of quarterly face-to-face service reviews
  • Work alongside the creative resource manager to generate concepts, scripts, storyboards and videos
  • Work closely with the development and design team to overcome challenges and problem solve
  • Set and monitor budgets for campaigns, then raise invoices on VideoSmart’s Management Information System
  • Generate post-campaign reports and co-ordinate campaign debriefs with the client
  • Grow account revenue and generate subsequent campaign interest with your key accounts
  • Enter VideoSmart for relevant awards and create the submission
  • Generate blog content and other collateral for VideoSmart’s website and social media sites

The Company

VideoSmart is a multi-award-winning video technology company, specialising in personalised and interactive videos. Their client base includes some of the largest companies in the UK, who all use VideoSmart’s services to achieve a range of marketing and servicing objectives.

VideoSmart’s team is made up of an eclectic mix of tech geeks, data gurus, connoisseurs in creativity and pragmatic project managers. Their goal is to improve customer communications using the power of video. With the help of endless cups of Nespresso, unlimited stashes of biscuits and their beloved foosball table, they are able to do just that!

The Person

The key skills and qualities of a Client Manager:

  • 2-3 years of agency or marketing experience
  • Eager to explore the world of digital communications and excited about new digital video solutions
  • Strong communication skills, both written and verbal, with excellent interpersonal skills and good negotiation skills
  • The ability to generate ideas and express opinions
  • The ability to prioritise workload, manage multiple tasks at once, work effectively to deadlines and respond to clients in a timely manner
  • Ability to work autonomously as well as part of a team to effectively complete daily tasks
  • Good motivational skills, strong common sense and problem-solving skills, and an excellent attention to detail

If you want to apply for an exciting opportunity and you believe you have the skills to work for this company, then click the apply button below!

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