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5 days ago
Santander
Basic Salary: £16,000 + benefits such as £500 flexible allowance
Location: UK
Job type: Permanent
Category: Call Centre Jobs
Claims Customer Service Advisor

Job Title:

Claims Customer Service Advisor

Region:

North East England

Date Closes:

06/06/2019

Ref Number:

C05359

Claims Customer Service Advisor

Job Title: Claims Customer Service Advisor

Salary:

£16,000 + benefits such as £500 flexible allowance

Hours of work: 35 Hours per week

Full time (35 hours) between 8;30am - 5:30pm Monday - Friday Saturday 9am-2pm
Contract: Fixed Term Contract until 19th June 2019

We are currently recruiting for a Claims Customer Service Advisor to join our ever growing team, providing a first class customer service experience by taking inbound calls and interacting with existing customers who believe they have been miss sold PPI. With no outbound calls, selling or cold calling, you will be simply logging claims onto the client's system for our existing customers. You will deal with a variety of enquires and work in accordance with agreed SLAs, policies and procedures of the bank.

As an ambassador for the bank you will work alongside your team members to provide an exceptional level of service, assist customers and offer solutions. You will have a customer focused mind-set and be a confident communicator. With our bespoke training, and ongoing coaching and development we will ensure you’re well prepared to be the best.

Other benefits include; Contributory pension scheme, life assurance, and discounts on a wide range of high street retailers. Additionally, your salary will continue to progress through the salary range for your role as your career develops with Santander.

Established in the UK in 2007, Santander Operations provides Operational Services to more than 14 million Santander UK customers and 600,000 business and corporate customers. With over 3,000 employees, based at over 10 UK sites supporting over 800 Santander UK branches.

If you share our purpose to help people and businesses prosper and want to help fulfil our aim to be the best retail and commercial bank, this role could be for you.

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