10 months ago
Christmas Customer Service Advisor
Salary: Competitive + Benefits
Having delivered the spirit of Christmas over 311 times to the farthest-flung corners of the globe, our Customer Services team at Fortnum & Mason is on hand to provide exceptional service through multiple-channels, at the most memorable time of the year.
We are looking for confident, flexible, committed and personable Customer Services Advisors to join our Christmas team from October through to January.
Responsible for handling customer service queries, managing call allocation and supporting customer orders whilst demonstrating the highest level of customer service, you will have excellent communication skills, with a friendly and attentive telephone manner, and IT skills to boot.
To bring you up to speed, you will be equipped with bespoke training to enable you to deliver service that we are renowned for.
In return, you can expect a fun, friendly, and fast-paced working environment and competitive benefits, including a generous staff discount and subsidised staff restaurant from the day that you join. If you would like to be part of the Fortnum’s Family that makes the magic of Christmas come to life, please apply today.