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17 days ago
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Business Analyst


Skipton Building Society
Basic Salary: Dependent on experience
Location: North Yorkshire
Job type: Permanent
Category: Customer Service Jobs
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Business Analyst

Location:
Skipton Principle Office, The Bailey
Skipton, North Yorkshire, BD23 1AP
United Kingdom

Hours of Work: 35 hours per week, Monday to Friday, 9am to 5pm

Salary: Dependent on experience

Job Introduction

If you’re experienced in business change, have a passion for supporting and improving systems and processes and love being kept on your toes, we’ve got just the role for you. As our new Business Analyst you’ll help our Change Management teams deliver change projects that support the strategic objectives of our mortgages and savings division.

Main Responsibilities

On a typical day you’ll be gathering and documenting business requirements in a way that shows you have a thorough understanding of what’s best for our customers and best for the business, translating the information you’ve collected into Business Requirements documentation using a variety of techniques including user stories, diagrams and process documents.

You’ll be involved in the full lifecycle of projects from start to finish, making sure communication is clear, governance is consistent and projects are seen right through to sign off. Building relationships will be a key part of the role because you’ll be managing all levels of stakeholder from every area of the business,
facilitating workshops and running meetings to drive the changes through in the agreed timescales

Ultimately, the business will be relying on you and your team to make sure the solutions we deliver are practical, achievable, cost effective and meet our business and strategic objectives.

Ideal Candidate

Along with stronganalytical and problem solving skills, you’ll also have the ability to rip an idea to bits and find every conceivable thing that could potentially go wrong with it. You’ll be able to recognise the difference between what stakeholders want versus what the business needs and have the ability to communicate those differences constructively to your colleagues.

You’ll need to be familiar with project management methodologies like Prince 2, experienced in the full project lifecycle and used to working with IT systems and applications. A naturally inquisitive and questioning nature will be useful too, as well as an ability to work independently and a willingness to share information.

About Skipton Building Society

At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Package Description

In return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following:

* Competitive Employer pension contribution
* Private medical insurance
* Company paid life assurance scheme
* Company paid Group Income Protection scheme
* 25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days)
* Annual discretionary bonus scheme
* Childcare vouchers
* Volunteering days
* Colleague discounts at a range of UK wide retailers, including holidays, restaurants, fashion, days out and more. Accessible via an online platform and mobile app.
* Discounts/cashback on selected products and services
* Employee Assistance Programme
* Diverse culture
Skipton are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

req237
Business Analyst

Location:
Skipton Principle Office, The Bailey
Skipton, North Yorkshire, BD23 1AP
United Kingdom

Hours of Work: 35 hours per week, Monday to Friday, 9am to 5pm

Salary: Dependent on experience

Job Introduction

If you’re experienced in business change, have a passion for supporting and improving systems and processes and love being kept on your toes, we’ve got just the role for you. As our new Business Analyst you’ll help our Change Management teams deliver change projects that support the strategic objectives of our mortgages and savings division.

Main Responsibilities

On a typical day you’ll be gathering and documenting business requirements in a way that shows you have a thorough understanding of what’s best for our customers and best for the business, translating the information you’ve collected into Business Requirements documentation using a variety of techniques including user stories, diagrams and process documents.

You’ll be involved in the full lifecycle of projects from start to finish, making sure communication is clear, governance is consistent and projects are seen right through to sign off. Building relationships will be a key part of the role because you’ll be managing all levels of stakeholder from every area of the business,
facilitating workshops and running meetings to drive the changes through in the agreed timescales

Ultimately, the business will be relying on you and your team to make sure the solutions we deliver are practical, achievable, cost effective and meet our business and strategic objectives.

Ideal Candidate

Along with stronganalytical and problem solving skills, you’ll also have the ability to rip an idea to bits and find every conceivable thing that could potentially go wrong with it. You’ll be able to recognise the difference between what stakeholders want versus what the business needs and have the ability to communicate those differences constructively to your colleagues.

You’ll need to be familiar with project management methodologies like Prince 2, experienced in the full project lifecycle and used to working with IT systems and applications. A naturally inquisitive and questioning nature will be useful too, as well as an ability to work independently and a willingness to share information.

About Skipton Building Society

At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Package Description

In return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following:

* Competitive Employer pension contribution
* Private medical insurance
* Company paid life assurance scheme
* Company paid Group Income Protection scheme
* 25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days)
* Annual discretionary bonus scheme
* Childcare vouchers
* Volunteering days
* Colleague discounts at a range of UK wide retailers, including holidays, restaurants, fashion, days out and more. Accessible via an online platform and mobile app.
* Discounts/cashback on selected products and services
* Employee Assistance Programme
* Diverse culture
Skipton are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

req237
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