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7 months ago
QA Ltd
Basic Salary: £11,000 to £13,000 (dependent on experience) + com
Location: Slough
Job type: Permanent
Category: Customer Service Jobs
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Talent Pool




Closing Date



£11,000 to £13,000 (dependent on experience) + company benefits

Contract Type




Business Administration Coordinator - Apprentice

Business Administration Coordinator - Apprentice

What is the role?

As a Business Administration Coordinator, you will be an integral part of the organisation and what better company to work for than one of the UK's largest Apprenticeship providers

Supporting our Apprenticeships division, you will be work in a fast-paced environment where your attention to detail is key but also where the team are fun, friendly and will help you along your learning journey.

Working closely with our Sales and Delivery teams, you will ensure that the individuals (like yourself) are eligible to go on the chosen Apprenticeship paths set by the UK government.

Working for QA:

You can look forward to dress-down and early finishes every Friday as well as a company that supports its employees.

Although we have over 1700 employees, the environment has a family feel which is shared by our senior Directors.

What you will receive from us:

Competitive Apprenticeship basic salary of up to £13,000 (dependent on experience), private Pension as well as 25 days holiday, 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), subsidised gym membership and cycle to work scheme.

Whilst undertaking one of our very own BA Level 3 Business Administration courses, you will:

* Conduct continual checks for document submissions to the apprenticeship portal

* Check accuracy and compliance through all stages of portal submissions

* Accept/Reject submissions in strict compliance with internal processes and guidelines

* Produce reports to support improvement actions across wider teams

* Maintain records for trend analysis by managers

* Support Compliance Officers as directed by manager

* Support Senior Compliance Officers as required

* Complete apprenticeship assignments and training

As Business Administration Coordinator you will need to have:

* 5 GCSE's A-C (Including Maths and English)

* Ability to work independently and effectively, in a fast-paced environment

* Methodical and accurate approach with a proven ability to focus on detail.

* Self-motivation with initiative and drive.

* Good organisational & planning skills.

* Excellent telephone manner, clear and effective communication skills

* Good team player and wants to learn


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How to apply


When you’ve found the role you want, click the ‘Apply’ button to open the application form. We’ll ask you to upload your CV, and to enter some personal information and provide additional supporting information depending on the role. Remember, this is your time to shine, so please ensure that anything you would like us to be aware of is included in your application. Once you’ve applied, you will be sent a password to your own private account area where you’re able to keep track of the current status of your application(s), as well as read all of the previous email communications, and action requests that have been sent to you.


Once we’ve reviewed your application, a member of the Talent Acquisition team will be in contact with an update on your application. If your application is being progressed, a telephone interview will be scheduled with the Talent Acquisition team to discuss the opportunity, your skills and experience – this is also a great time for you to ask any questions that are important to you. The next stage of the process will then vary depending on the role, division or level you’re applying for, however this may involve 2-3 stages, including technical, HR or competency questions, or might ask you to complete an online work-style assessment as part of your application. Our Talent Acquisition team will explain exactly what the interview and assessment process will be.


If you’re successful and an offer is made to you, we will make the verbal offer and work with you to agree a provisional start date. Your Talent Acquisition Consultant will keep in touch with you, and answer any questions you have. They’ll also support you with any steps involved to confirm your offer. The formal offer paperwork will be sent to you by our People Team, along with any requests for any additional information required.

Background Checks

We take professional and/or educational reference checks on all of our employees so you will be asked to provide this information when returning your contract. For these checks, we do allow people to start with us whilst the checks are in process, however please do note that employment with QA is based on satisfactory references.

For some roles within the business, we also carry out additional checks such as DBS or DV Clearance, depending on the role or division you will be working in (it will be made clear at the beginning of the recruitment process if additional checks will be part of the offer for the role you’re applying for) – for some of these additional checks, it is important that these are completed prior to you joining QA.


Welcome to QA! Prior to joining you should have all the information you need to get started on day one and are likely to have a 'Buddy' assigned to you who will help and guide you during your first few weeks here. Your line manager will develop a personal induction plan for you, as well as ensuring that you also go through the company induction so you have a full understanding not just of your role but also of QA as a whole.

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