9 months ago
Delivery - Non Technical
Business Admin Skills Coach - Birmingham
Business Administration ASSESSOR / COACH / TUTOR
QA Apprenticeship Programme
Working within our Apprenticeship Programme you will have previous experience in coaching, mentoring & assessing groups of young adults towards the achievement of a vocational Apprenticeship programme.
Having a caseload of around 40-45, you will engage and organise with our learners to complete planned assessments in Business Admin & Customer Service subjects as per the qualification curriculum.
Your approach, organisation, proactivity and coaching skills will help retain learners and ensure each student achieves their assigned projects and qualification in line with the targets and objectives you have agreed in the Individual Learning Plan.
Your Quality Assurance activities and knowledge will ensure processes and procedures are maintained and in line with company and government standards.
* Assessor Award is essential
* A Higher Education Qualification in Business or significant industry experience in areas to be assessed is essential
* GCSE or equivalent in Mathematics and English at Grade C or above
* Experience of delivering Government funded Apprenticeships for Business Administration at level 4 is desirable
* Experience of delivering Government funded Apprenticeships for Sales and Customer Service at level 4 is desirable
* PTLLS at level 3 is desirable ( or willing to work towards)
* Good knowledge of Functional Skills at level 2 is desirable
* CAVA / A1 assessor award
* Excellent communication skills
* Ability to identify individual learner needs
* Ability to provide feedback in a way that motivates individual learners
* Ability to identify and help learners to overcome potential barriers to progress and achieve
If you have read the above and feel this is the right role for you, then apply today…
How to apply
When you’ve found the role you want, click the ‘Apply’ button to open the application form. We’ll ask you to upload your CV, and to enter some personal information and provide additional supporting information depending on the role. Remember, this is your time to shine, so please ensure that anything you would like us to be aware of is included in your application. Once you’ve applied, you will be sent a password to your own private account area where you’re able to keep track of the current status of your application(s), as well as read all of the previous email communications, and action requests that have been sent to you.
Once we’ve reviewed your application, a member of the Talent Acquisition team will be in contact with an update on your application. If your application is being progressed, a telephone interview will be scheduled with the Talent Acquisition team to discuss the opportunity, your skills and experience – this is also a great time for you to ask any questions that are important to you. The next stage of the process will then vary depending on the role, division or level you’re applying for, however this may involve 2-3 stages, including technical, HR or competency questions, or might ask you to complete an online work-style assessment as part of your application. Our Talent Acquisition team will explain exactly what the interview and assessment process will be.
If you’re successful and an offer is made to you, we will make the verbal offer and work with you to agree a provisional start date. Your Talent Acquisition Consultant will keep in touch with you, and answer any questions you have. They’ll also support you with any steps involved to confirm your offer. The formal offer paperwork will be sent to you by our People Team, along with any requests for any additional information required.
We take professional and/or educational reference checks on all of our employees so you will be asked to provide this information when returning your contract. For these checks, we do allow people to start with us whilst the checks are in process, however please do note that employment with QA is based on satisfactory references.
For some roles within the business, we also carry out additional checks such as DBS or DV Clearance, depending on the role or division you will be working in (it will be made clear at the beginning of the recruitment process if additional checks will be part of the offer for the role you’re applying for) – for some of these additional checks, it is important that these are completed prior to you joining QA.
Welcome to QA! Prior to joining you should have all the information you need to get started on day one and are likely to have a 'Buddy' assigned to you who will help and guide you during your first few weeks here. Your line manager will develop a personal induction plan for you, as well as ensuring that you also go through the company induction so you have a full understanding not just of your role but also of QA as a whole.