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about 1 month ago
Driven Motor Jobs
Basic Salary: £22000 - £28000 per annum
Location: Chelmsford
Job type: Permanent
Business sector: B2C
Contact: Sam Roberts
Category: Customer Service Jobs
Motor Trade Jobs, Automotive Vacancies: Automotive Service Advisor Required in Chelmsford, Essex

Salary: £22,000 basic salary, £28,000 OTE
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Service Advisor Required for Automotive Main Dealer - Service Advisor Jobs – Chelmsford, Essex

Our client is currently looking to recruit an experienced Service Advisor to join their service department. This is a fantastic opportunity to join a successful Main Dealership.

Duties as a Service Advisor include:

Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide them with regular updates on the status of their vehicles

To ensure that the cost of parts required and price of work have been agreed with the customer

Explaining technical information that may be pertinent to the customer in a clear manner

Acting as a point of contact for customers and making sure that they are provided the highest level of care as well as building a rapport with them in order to retain their business

Communicate with the workshop so that technicians have all the required information in order to carry out work in a timely and efficient fashion

Requirements for the role of Service Advisor include:

Acting in a professional, welcoming manner to customers

The ability to clearly communicate to both customers and colleagues

Ensuring that work is carried out efficiently and in line with manufacturer and group guidelines

Always working to ensure the highest level of customer care and satisfaction

A valid drivers’ license is essential

Knowledge of Kerridge or a similar DMS would be beneficial

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your or call /

Visit our website Driven Motor Jobs

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