Aftersales Manager required in Newport
£42,000 OTE Depending on experience
You will receive 29 days holiday (including bank holidays) which will raise to 31 with 3 years service.
This is a fully franchised main dealer with a brand currently performing very well in the automotive market, and the dealership will be under the ownership of a successful and well-regarded dealer group.
My client is looking for an Aftersales Manager with previous experience at main dealer level, with any manufacturer/brand, who is looking to develop their career and take on this exciting challenge of starting a business from scratch. We are tasked with sourcing a candidate who can bring enthusiasm and energy to creating the aftersales team and bring success to the department relatively quickly.
As the dealership is completely new, we are looking to recruit experienced motor trade staff across the Newport area with a minimum of 2 years experience within an Aftersales Manager/Service Manager role.
The main responsibilities of the Aftersales Manager are to organise the service activities to ensure the department’s efficient and profitable operation. As part of a busy main car dealership aftersales team you will also be responsible for:
- Managing a team of Technicians, Workshop Controller, Service Advisor's and Support staff
- Effectively market and sell Manufacturer's service plans and warranties, labour hours, parts, accessories, lubricants, subcontracted service to maximise profitability
- Dealing with any customer issues and complaints
- Monitoring and working to monthly, quarterly and annual targets.
-Maximise commercial opportunities, monitoring customer needs to maintain high levels of customer service
Our Client is looking for a customer-focused Aftersales manager with a strong technical understanding, as well as current or very recent experience within the retail motor industry at Management level of at least 2 years. This is a fantastic opportunity to join a successful dealer group managing a busy site. This client will give you full training for all products and vehicles you will be involved with,
To apply for this vacancy please contact Progress Recruitment Solutions (UK) Ltd quoting reference: PRS14549
To ensure that we are able to process your application as swiftly as possible please check that all of your contact details are included in the application.
Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.
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