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9 months ago
Driven Motor Jobs
Basic Salary: £30000 per annum, Benefits: Bonus
Location: East, Cambridgeshire, Cambridge, Peterborough
Job type: Permanent
Business sector: B2C
Contact: Nicola MacDonald
Category: Car Sales Jobs

Automotive, Motor Trade Job: Assistant Aftersales Manager

Salary: £30,000 Basic Plus Bonus
Term: Full Time, Permanent

Driven Motor Jobs / Automotive Vacancies: Assistant Service Manager

An exciting opportunity has arisen to join a busy Motor Dealership as an Assistant Service Manager.

The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking an experienced Senior Service Advisor / Assistant Aftersales Manager to join their team.

Main Job Function:

You will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers when required.

Key tasks include:

  • Helping with the formulation of strategies and initiatives that will positively impact the sales of parts and labour;

  • Assisting with review processes, budgeting and forecasting;

  • Being integral in implementing and maintaining efficient departmental procedures;

  • Ensuring that processes and standards are adhered to;

  • Assisting with the effective daily operation of the department.

Experience Required:

Previous or current experience as a Senior Service Advisor / Service Reception Manager / Assistant Aftersales Manager or Workshop Controller within a franchised dealership is essential.
A full valid driving licence is also required for this role.

The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail offering the highest levels of customer satisfaction.

To apply please send your CV in the strictest of confidence to Nicola MacDonald at Driven Motor Jobs nicola @drivenmotorjobs.com

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB: Your details will not be sent to any of our client’s without your permission.


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