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5 months ago
Estee Lauder Companies
Location: London
Job type: Permanent
Category: Beauty Sales Jobs
Area Sales and Operations Manager - Tom Ford Beauty Travel Retail EMEA (based Dubai)

Brand: Estée Lauder Companies


An exciting opportunity has arisen within Estée

Lauder Travel Retail Europe, Middle East & Africa to appoint an Area Sales

and Operations Manager who will be responsible for the Tom Ford Beauty business

across the Middle East. The role will be based in Dubai and will report to the Middle

East Director with a dotted line to the Regional Brand Director, Tom Ford

Beauty, who is based in our London office.

The Area Sales and Operations Manager will

support the Middle East Director and be a key contributor to the retail

business plan, profit and loss input, and the ongoing retail strategy plus

three year long range planning for the region.

Key responsibilities include:

Planning andachievement of Retail Sales plans and targets for the Area/Retailer

Regular visits tomajor doors to ensure standards and objectives are achieved as well as toassess key opportunities to further maximise sales and profitability

Provide retailsales reports and ad-hoc analysis as required

Successfulexecution of retail activations at store level with regular productiveliaison with retail operations

Accountability ofthe overall brand appearance and exposure in the region, collaboratingwith the Sales and Education Executive and Visual Merchandising team

Recruitment,management and development of Sales and Education Executive, successionplanning, training and demo productivity review

Close co-ordinationwith Corporate Account Manager and Education partners on needs, executionand results

Excellentunderstanding in skills to drive sales at retail

Review, report andnegotiate all space and location opportunities for Estée Lauder

Collaborate withthe Corporate Account Manager and Integrated Marketing team onopportunities within the airport and support agreed initiatives with theretail partner

Awareness of tradeand market developments, monitor competitor activity and reportinformation on brand, category and department performance on a regularbasis to the Middle East Director, Regional Brand Director and CorporateAccount Manager.

The role requires substantial professional

retail sales management expertise across multiple countries, ideally within

EMEA and preferably with Travel Retail, and/or perfume and cosmetics



The successful candidate will have an excellent track record in the achievement of multi-site retail sales targets through the leadership, management and development of their direct reports. They will also be able to demonstrate an excellent history of strong negotiation and people management skills using effective emotional intelligence to best manage whilst respecting cultural differences and provide high touch customer service to achieve objectives. The role also requires candidates to have sound knowledge of proficient business/commercial/IT/financial acumen as well as the ability to establish and maintain excellent professional and productive business relationships with the retail partners. Flexibility to travel is also essential.

The following list of skills are also highly desirable:

Ability to work independently

Sound understanding and experience in retail sales management and commercial acumen

Customer service focused

Excellent communication skills

Excellent organisational skills

Good knowledge of MS Office tools, especially Excel

Travel Retail is a fast-paced, dynamic and entrepreneurial environment and candidates should have a positive, flexible, hands-on and committed approach.

Job: Sales

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 1911669

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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