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28 days ago
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Aftersales Retention Executive


Bowker BMW
Company benefits: Incentives, Pension scheme, Bonus scheme, Discount on Company products, Uncapped commission, Car Parking
Location: Preston
Job type: Permanent
Contact: Aimee Keane
Category: Call Centre Jobs
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Due to expansion, a new Aftersales Retention Executive position has arisen within Bowker Motor Group at the BMW & MINI Centre on Preston Docklands.

 

The objective of the position is to drive work into our Aftersales department to increase profitability, and the retention and loyalty of our existing customers.

 

The successful candidate will be an excellent communicator who is driven, has a passion for customer service, with an outstanding telephone manner and can demonstrate the following qualities and knowledge:

 

·         Passion for customer service

·         Ability to manage own workload

·         Target driven

·         Enthusiastic

·         Ability to work under pressure

 

Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.

 

Working days are Monday to Friday with Saturdays on a rota basis.

 

As you will be working with a highly successful and award-winning Retailer, the position offers:

 

·         Uncapped monthly bonus

·         23 days holiday a year plus bank holidays, increasing to 25 days after 5 years’ service.

·         Company pension scheme

·         Training, coaching and development funded

·         Incentives and rewards

·         Regular promotions from within

·         Free tickets to local and national events

·         Staff social events

  

If you can demonstrate the skills and experience we are looking for and have a passion for our brands, please apply below.

 

By applying for any of our vacancies, you are agreeing to our Privacy Notice, a copy of which can be found on the Bowker Motor Group website (see footer section). Please note if you do not hear from us within two weeks of submitting your application then you should assume that unfortunately on this occasion you have been unsuccessful.

Due to expansion, a new Aftersales Retention Executive position has arisen within Bowker Motor Group at the BMW & MINI Centre on Preston Docklands.

 

The objective of the position is to drive work into our Aftersales department to increase profitability, and the retention and loyalty of our existing customers.

 

The successful candidate will be an excellent communicator who is driven, has a passion for customer service, with an outstanding telephone manner and can demonstrate the following qualities and knowledge:

 

·         Passion for customer service

·         Ability to manage own workload

·         Target driven

·         Enthusiastic

·         Ability to work under pressure

 

Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.

 

Working days are Monday to Friday with Saturdays on a rota basis.

 

As you will be working with a highly successful and award-winning Retailer, the position offers:

 

·         Uncapped monthly bonus

·         23 days holiday a year plus bank holidays, increasing to 25 days after 5 years’ service.

·         Company pension scheme

·         Training, coaching and development funded

·         Incentives and rewards

·         Regular promotions from within

·         Free tickets to local and national events

·         Staff social events

  

If you can demonstrate the skills and experience we are looking for and have a passion for our brands, please apply below.

 

By applying for any of our vacancies, you are agreeing to our Privacy Notice, a copy of which can be found on the Bowker Motor Group website (see footer section). Please note if you do not hear from us within two weeks of submitting your application then you should assume that unfortunately on this occasion you have been unsuccessful.


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