An exciting opportunity to join the UK's leading independent web hosting company as an Account Manager/Incoming Sales agent, providing account support to businesses and organisations worldwide.
If you enjoy talking to people and know your FTP from your SSH, your POP from your SMTP and your VPS from your Dedicated Server then this could be the perfect job for you.
Your day to day will be talking to clients, building relationships, documenting accounts, ensuring existing documentation is accurate, dealing with escalations and in general making sure clients have a positive experience.
You will also be responsible for growing accounts for which you will be rewarded through a generous commission scheme.
If you are looking to break into the industry, then this would be a great opportunity.
What you will bring: - Interest in Web hosting/IT and associated technologies. - Patient and calm phone manner - Able to cope under pressure - Diligent with excellent attention to detail - Excellent written and spoken English
In return they offer a comprehensive benefits package: - 28 days holiday plus 8 statutory public holidays - Flexible working - Paid role-specific training and exams - Opportunity to develop new skills and progress - Company health expenses plan with BUPA - Aviva life insurance - Free Parking - Generous company pension - Discount on tech goods - Dress down Fridays
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