3 months ago
Are you motivated by the thrill of creating new business relationships, and love working in a dynamic, forward-thinking environment?
IDL is one of Europe's fastest growing mobile marketing companies, with a team of over 100 working on its award-winning vouchercloud and Giftcloud businesses to deliver innovative digital campaigns for world-famous brands. vouchercloud and Giftcloud have recently joined the Groupon family and we are looking for a motivated individual to grow our EMEA affiliate business within the French market while assisting Senior Sales Managers with the growth of our top merchant accounts.
As an Account Manager, you will handle merchants in the retail space while ensuring high-quality content is promoted at all times. You will focus on client services and deliver the very best service to accounts, updating content, liaising with merchant managers and network managers daily. You will recruit new affiliates, negotiate bespoke commercial deals, and liaise with product teams in order to determine key promotions to pass on to affiliate.
We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a significant impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work to you?
You’ll spend time on the following:
Maintaining direct relationships with the assigned merchants in France while identifying/recruiting new affiliates to partner with Regularly communicating with designated merchants via phone, Skype, or email to nurture a healthy relationship, maintain performance, and build opportunities for growth Establishing strong connections within the online marketing and affiliate industry Handling day-to-day merchant requests such as new content, advertising campaigns, and optimizing current offers Working closely with content teams to ensure the highest quality of content is delivered to customers Sending newsletters, crafting and managing content for all team members in assigned market Running coupons homepage content as per assigned market Evaluating opportunities and setting the commission structure to achieve efficient ROI Using Google analytics, network data, and market insight to deliver post campaign reports Reporting on account performance, fluctuations, and competitor activity for brands within the portfolio
We’re excited about you if you have:
You're fluent in English with excellent written and spoken French skills You have a 2:1 or higher Bachelor's degree with previous experience in sales or business development for online or retail brands You have at least 1 year of experience in the affiliate marketing industry handling accounts, coordinating digital campaigns, and negotiating online media You understand the power of online media and can craft thoughtful campaigns for clients You think like a consultant when it comes to client relationships and negotiations We'd love if you bring SEO and PPC knowledge to the team Have an understanding of digital domains and their business/revenue models Be familiar with affiliate platform tracking Proven experience in leading and growing an affiliate program Be commercially and analytically minded, with strong financial evaluation and performance marketing management skills Understanding and reporting KPI’s Ability to handle multiple projects and experience with affiliate management software and affiliate networks. Some travel to industry events required
Groupon is an equal opportunity employer.