Account Manager / Technical Support. Based Biddisham
£30,000 basic + Bonus + Benefits
Fascinating role supporting the Environmental and Sustainability team in all activities, from enquire to order, using organizational skills to help process orders, communicating with the whole team, contractors, suppliers, engineers, and clients.
The role
- Ensure the CRM system is kept up to date with all customer enquiries and price details
- Maintain personal contact with major customers and prospects to generate enquiries
- Provide technical advice on product specification, features, benefits, and installation in support of Technical services
- Record and communicate all market and competitor information received to increase sales opportunities
- Mitigate any customer dissatisfaction
- Recommend improvements in procedures and working practices to develop a culture of continuous improvement
- Dealing with Tender Enquiries.
- Taking new Enquiries via Office Phone and info@ email, passing onto others where required.
- Building and sending out quotations inc technical detail and costings.
- Maintaining and developing Supplier Relationships.
- Chasing of Tender & Live Projects using CRM platform.
- Building Relationships with estimating teams at Contractors.
- Sourcing and developing Project Leads.
- Assisting with Specification works - e.g., early-stage quotes/ schematics.
- Assisting with Technical Submissions and handover to Project Management team members.
Preferred Skills
- Ability to build effective and long- lasting relationships with customers and clients
- Planning and organisational skill
- Creative thinker who can work on their own while keeping the team informed through the whole process
- Previous experience of working within a technical / construction background
- Exposure to M&E and the world of contractors both electrical and mechanical and ideally civil
Experience in Microsoft Excel, Cad drawing would be an advantage
To apply, please email a copy of your CV to -******* style="font-family: arial,helvetica,sans-serif; font-size: small;">This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice
Account Manager / Technical Support. Based Biddisham
£30,000 basic + Bonus + Benefits
Fascinating role supporting the Environmental and Sustainability team in all activities, from enquire to order, using organizational skills to help process orders, communicating with the whole team, contractors, suppliers, engineers, and clients.
The role
- Ensure the CRM system is kept up to date with all customer enquiries and price details
- Maintain personal contact with major customers and prospects to generate enquiries
- Provide technical advice on product specification, features, benefits, and installation in support of Technical services
- Record and communicate all market and competitor information received to increase sales opportunities
- Mitigate any customer dissatisfaction
- Recommend improvements in procedures and working practices to develop a culture of continuous improvement
- Dealing with Tender Enquiries.
- Taking new Enquiries via Office Phone and info@ email, passing onto others where required.
- Building and sending out quotations inc technical detail and costings.
- Maintaining and developing Supplier Relationships.
- Chasing of Tender & Live Projects using CRM platform.
- Building Relationships with estimating teams at Contractors.
- Sourcing and developing Project Leads.
- Assisting with Specification works - e.g., early-stage quotes/ schematics.
- Assisting with Technical Submissions and handover to Project Management team members.
Preferred Skills
- Ability to build effective and long- lasting relationships with customers and clients
- Planning and organisational skill
- Creative thinker who can work on their own while keeping the team informed through the whole process
- Previous experience of working within a technical / construction background
- Exposure to M&E and the world of contractors both electrical and mechanical and ideally civil
Experience in Microsoft Excel, Cad drawing would be an advantage
To apply, please email a copy of your CV to -******* style="font-family: arial,helvetica,sans-serif; font-size: small;">This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice
