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5 months ago
Ecruit Sales
Basic Salary: £18k - 20k per year
Location: Dunstable
Job type: Permanent
Contact: DG Partnership
Category: Manufacturing Sales Jobs

Account Manager – £18-20k basic + commission-based bonus – Dunstable, Bedfordshire

The Role

Essential Embroidery Design is looking for a confident and motivated Account Manager to handle all customer enquiries relating to quotes and orders for their clients. Your job will be to ensure that client orders are processed from quote to completion in a seamless and efficient manner creating a fantastic customer experience.

The ideal candidate will have a university degree or relevant office experience. However, we will also consider candidates with the correct ‘go-to’ attitude and can go above and beyond to solve problems; at Essential, this is what sets us apart from the competition. This is an exciting opportunity to join a growing company that invests back into their team and infrastructure.

The key responsibilities of an Account Manager include, but are not limited to:

  • Being the key contact for your set clients, handling all types of queries with confidence and excellent customer service
  • Processing quotation and sales orders using our bespoke computer system, ensuring a high level of accuracy
  • Building and maintaining relationships and confidence with your customers through the use of emails and telephone
  • Liaising with purchasing, artwork and production departments to ensure that clients’ expectations are met

The Company

Essential Embroidery Design lead the market in producing branded promotional clothing and uniforms for the promotional industry. We make the clothing and uniforms for some of the world’s most prestigious brands such as Google, Poker Stars, Amazon, and many more.

We are regarded as one of the best and most modern embellishment companies in the UK, using state of the art machinery and software. We pride ourselves in maintaining our quality edge by continually upgrading our software and machinery, and maximising the skills of our digitisers, graphic designers and dedicated workforce.

The Person

The key skills and qualities of an Account Manager:

  • Previous experience of sales and office administration necessary, with a good commercial awareness and understanding
  • Excellent organisational skills, with the ability to work to deadlines and changing demands
  • Working well under pressure while dealing with enquiries accurately and professionally
  • Working knowledge of MS Office (especially Outlook, Word and Excel)
  • Excellent written and verbal communication skills, and a good level of numeracy
  • A mature can-do positive attitude with a strong work ethic and helpful and flexible approach
  • Friendly approach to working relationships with customers of all ages and personalities

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.

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