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3 months ago
Support Services Group (SSG)
Basic Salary: £30000 - £40000 per annum + benefits
Location: London
Job type: Permanent
Business sector: B2B
Contact: Collective Recruit
Category: Account Manager Jobs

ACCOUNT MANAGER - Tech/startups
London - can be office or home based / remote working
to 40k plus Pension, GBP2k study support, 6 weeks holidays per year

Do you love meeting with incredible Tech startups, where you have the freedom and accountability to really make a difference to them and the future of their business? Do you love building win-win relationships and being a key witness to a startups future success? If so, this is for you, Apply now!

My client works with many of the UKs most innovative tech startups, supporting them with maximizing their government funding opportunities. As an Account Manager you will work closely with Tech startups across the UK whilst gaining a deeper understanding of the funding schemes my client offers.

A couple of months in, on a typical day you might:

  • Work with a consultant and collate the information we need to complete a project
  • Set up and facilitate a meeting between a client and your team
  • Debrief with the team afterwards to help get the projects delivered within the timescale
  • Call some of your clients to catch up with them about their latest developments
  • Schedule a meeting with a sales lead that one of your clients referred you to
  • Track your customer success metrics and build them into your weekly report to the account management team

Your skills

  • You have 2+ years experience in executing and maintaining successful client retention strategies within the tech/startup space
  • You are comfortable project managing between clients and technical teams
  • You can show experience in managing a referral sales pipeline
  • You have demonstrable negotiation and contract management skills
  • Experience with metrics like Net Promoter Score and Referral Rates

This role would also be a good fit for a Customer Success Manager looking to grow their commercial acumen. We welcome applications from people who have working with funding schemes, or been involved in tech startups in some way. However we are also happy to consider strong Account Managers who have experience in executing and maintaining successful client retention strategies, ideally within the tech/start up space.


As part of the application process, we will expect all successful applicants to complete a short scenario worksheet as part of my clients recruitment process.
This is a great company to work for, and they want their staff to always feels comfortable, happy and rewarded, and have a bright airy office with a roof terrace in central London
Please apply now or contact Stephanie Taggart at Collective Recruit Ltd asap. Closing date: 1 February 2019

Our client has appointed Collective Recruit as their resource partner & we are managing this role on their behalf. To apply for this position please click on the "apply now" button below. We strive to respond to all applications and will do our best to ensure we make contact within 7 days. However if you have not heard from us within that time frame, does not mean your application has been successful and we will strive to keep you updated on the progress of your application.


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