7 months ago
A leading provider of mailing, fulfilment, and delivery services worldwide has grown phenomenally since its beginnings. Following a significant and game changing multi-million pound contract win means the business wants to hire a talented Client Services Account Manager, an individual who puts the client and customer service at the heart of everything they do.
Offering bespoke, tailored and flexible solutions to the Sports Betting sector they aim to be the No.1 supply chain logistics provider on the High Street. The key focus of this important role is to improve the customer service experience, create engaged customers and facilitate organic growth.
The business has just moved into a brand new site and offices which makes it a great environment to work in too! Reporting into the Client Services Manager you will need to have the experience to be able to mentor the team and step in to the Manager's shoes when required. This role requires an individual who is more than customer services, you will need to have an account management skill set too, albeit this is a telephone based role.
You will play a lead role in the day to day contact with key clients, as their main point of contact where you will have the opportunity to develop much stronger customer relationships and deliver exceptional customer satisfaction.
If you believe you have the blend of appropriate Client Services expertise, high quality interpersonal and leadership skills that are essential, please apply with a CV in word format, including details of your current salary & package.
PLEASE NOTE ** We are unable to accept telephone enquiries, please include any questions in your covering letter.
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