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3 months ago
PBA Sales Recruitment
Basic Salary: £33,000
Company benefits: Gym membership
Location: London, West London, South East, Berkshire, Slough
Job type: Permanent
Business sector: B2B
Contact: James Vee
Category: Financial Sales Jobs, Account Manager Jobs

Account Manager


£33,000 basic salary - OTE 20% and a further 20% over achievement bonus, Free gym membership, pension


We a are looking for a Account manager who has a proven track record of growing account with SME retailers.

The successful person for this position will be responsible for managing and developing an assigned merchant portfolio selling a range of Services including – Financial Services: Tax Free Shopping (TFS), Currency Choice (DCC). Account Development products including - Marketing Services, Business Intelligence and Training Programs at both clients Head Office and Store level. Also to attract and gain new Business Accounts.


Main duties and responsibilities

·      Accurate account management delivering Head Office objectives:

-          Delivery of sales targets

-          Delivery of new business targets and cross sell GB products to existing accounts

-          Delivery of account specific contractual obligations

-          High level Relationship Management

-          Creation and delivery of account plans for all accounts

-          Monitor and manage debts level of assigned accounts and minimise bed debts exposure

-          Improve merchants knowledge and expertise with our services

-          Accurate use of our ‘CRM’ system to plan, record and report account specific activity



·      Accurate account management delivering at Store Level objectives:

-          Delivery of account specific contractual obligations & agreed activities at store level

-          Delivery of all in-store staff training on Tax Free, Currency Choice

-          Support of terminal installations

-          Maximize TFS business (Issue Ratio and Refund Ratio management)

-          Maximize DCC business (Hit Rate management)

-          Business Statistics analysis, presentation, discussion and action with Store Managers on a regular basis as agreed by Sales Manager

-          Action plans and store visits in line with company segmentation model

-          Accurate use of CRM to plan, record and report account specific activity



Ÿ  1-2 years’ experience of account management ideally in the FMCG, retail or financial services

Ÿ  Proven experience of winning and developing new business

Ÿ  Strong interpersonal, verbal and oral communication skills.

Ÿ  The ability to learn on a steep learning curve.

Ÿ  Driven and enthusiastic individuals, who can use their own initiative. 

Ÿ  The skills to build and maintain strong customer relationships with an ability to grasp customers’ current and potential needs.

Ÿ  Strong negotiation and influencing skills

Ÿ  Good use of time management skills, can demonstrate ability to prioritize

Ÿ  Results-orientated with a proven track record of achieving targets.

Ÿ  Good organizational skills with the ability to work for periods unsupervised.

Ÿ  Ambitious and hardworking, with a genuine hunger for success.

Ÿ  PC Literate. Competent user of Microsoft Office and spreadsheet applications.

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