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Tracking sales leads, organising quotations with sales packs, assisting with order processing, and monitoring client accounts are all responsibilities of the Sales Support Coordinator. The Sales Support Coordinator is also in charge of keeping track of sales and the team's performance and recording statistics.
Candidates with excellent interpersonal and communication skills and the ability to establish good relationships are preferred. Employers posting Sales Support Coordinator jobs ads at Simply Sales Jobs, require candidates with exceptional multi-tasking and organising skills and superior analytical and problem-solving skills.
During the sales process, Sales Support Coordinators are in charge of supporting the sales team and customers. They assist consumers in quickly resolving sales-related concerns, and they generally provide real-time support.
This position requires three to five years of expertise in planning large-scale events and directing a team. The ideal applicant will enjoy putting together one-of-a-kind and memorable events. You should also have good communication skills, time management skills, and a compelling personality.
The tasks of a Sales Support Coordinator are managing schedules, filing crucial paperwork, and sending vital information to the sales team. In addition, they assure that sales-related equipment or materials are adequate. Responding to customer complaints and providing after-sales support as needed is also a core part of their job.
The role of a Sales Support Coordinator is to assist a company's sales staff. Your job requires performing research to discover emerging trends in the industry. It is then utilised to design sales strategies and tactics that your team can apply while dealing with customers. While in this position, you will be responsible for evaluating sales performance and expressing suggestions to account managers and executive-level management. You must assess the effectiveness of various sales methods to succeed objectively. Although educational qualifications differ from organisation to organisation, most favour applicants who have sales experience and critical thinking ability.
They are responsible for assisting the sales team in increasing productivity by contacting customers to schedule appointments and ensuring that all Sales Representatives have access to high-quality, up-to-date support materials. It is also part of their job to answer client questions, notify them of delays, schedule marketing events, and handle urgent calls, emails, and messages when sales personnel are unavailable. Their core duty is to take orders via phone, email, or mail and double-check that the prices, discounts, and product numbers are correct. The Sales Support Coordinators input orders and ensure that they are processed according to customer specifications and that all orders are accurate and delivered on time.
It is necessary to have a bachelor's degree in business administration or a closely related field to be considered. A minimum of two years of sales experience and previous experience working as a Sales Support Coordinator or in administration may be advantageous. It is critical to have practical team-building skills, leadership talents, and computer literacy. Additional skills necessary include strong organisational, administrative, and problem-solving abilities and outstanding communication, sales, and customer service talents. On the job, having up-to-date knowledge of industry trends and legal requirements is also beneficial. To find your desired Sales Support Coordinator jobs, visit Simply Sales Jobs.
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