Telemarketer/Internal Sales Executive (London)

Warning: This vacancy expired on 4th Nov 2008.

Job details

Job Description

Our Fire Services client requires the services of two experienced Telemarketing Executives. Candidates must be target focused and compete well in the area of outbound sales. Previous Fire Servicing experience is preferable but not essential. Principal purpose: Promotion and sale of Group products and services Principal Elements and Accountability >To create, develop and maintain numerous presale relationships >To research and identify who are the most senior decision makers >To make appointments between senior decisions makers (clients) and Senior Group Directors >To create appointments >To research prospective customers for campaigns >To introduce new services and create awareness with clients and potential clients >To create and attract customer enquiries >To undertake exploratory interview with customers and determine which service offerings are most applicable >To construct compelling pitches that will entice potential customers >To manoeuvre and direct the conversation/pitches when presented with the negative >To maintain professionalism and be persuasive whilst moving the client to the next level Job Dimensions: >Communications outbound and inbound >Following up in a prioritised and methodical manner >Customer relating and providing reassurance and factual information >Record notes and information into CRM System following calls >Lots of outbound telephone work >Professionally organized due to numerous campaigns running in tandem >Selling value of service >Ability to control conversations >Skilled at matching client responses to their communication Contacts: >Heavy contact with Directors >Heavy contact with potential customers >Contact with Client Services Director >Contact with Operations Team Practical requirements: >Clear and professional speaking voice >Self starter who is driven to exceed target and is energized by producing as many tangible outputs a day >Able to pick up ideas/concepts quickly as will be handling multiple campaigns >Possess the persistence, tenacity and persuasiveness to overcome obstacles >Is perceived as credible >Is perceived as charming Competence: >2 years experience in similar role (in a services/professional services industry) >Graduate Calibre Salary: £25,000 - £28,000 pa OTE of up to £35,000 pa Apply now for this demanding yet rewarding role.

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