Warning: This vacancy expired on 3rd Sep 2008.

Job details

Job Description

Account Manager - London - Salary £30,000 + Bonus

We are seeking to appoint an Account Executive for our Hinckley office. This individual should have a proven track record of providing outstanding customer care preferably within the print sector with and must have minimum of at lease 4 years experience.

Main Functions
Your role will be to assist with managing accounts by helping to process enquiries, by producing quotes, liaising with the client, placing orders as required and monitoring service provision whilst overseeing administration. You will monitor orders placed and ensure delivery and quality are achieved to client satisfaction, whilst monitoring client stock and advising on usage. You will also assist in the preparation of reports as required and provide print production and technical support to all our customers, whilst press passing when required.

Main Responsibilities
Working alongside our Account Team you will be responsible for
? assisting in managing campaign briefs from start to finish. Creating spreadsheets, briefing art workers, printers, couriers and warehouse staff
? assist client in any area of inexperience
? ensure daily invoices are checked and sent out correctly
? manually compile month end invoice
? building and maintaining and developing useful relationships with service providers to ensure service remains competitively priced
? assist with day to day management of all service providers to ensure efficiency and responsiveness, attainment of service standard, cost control, on time delivery, high quality work, e-support services
? process, control enquiries and orders via CWS system
? adhere to production schedules and KPIs
? ensure administrative protocols are followed and records are accurately maintained (electronic and hard records)
? undertake ad hoc requests as and when required
This position would suit an enthusiastic and motivated team player, with good time management skills and the confidence to communicate professionally at all levels

An understanding of Direct Mail and experience of print project handling is highly desirable.

Key words, Account Manager, Project Manager, Senior Account Manager, Direct Mail, Print

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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