Warning: This vacancy expired on 10th Sep 2008.

Job details

Job Description

Are you confident on the phone and have great relationship building skills. Do you like to take ownership of situations and like to resolve queries? Then this position could be ideal for you.

It is a temporary position but could result in a permanent position for the right person...

You will have to:

Respond to customer communication from both internal and external customers in a timely and accurate manner.

Process orders and credits.

Respond to and resolve customer queries in a timely and accurate manner.

Use product and process knowledge to resolve relevant issues in one communication if possible.

Communicate internally and externally with all relevant sections of the business to ensure high standards of Customer Service are maintained.

Collate and report to Team Leader any issues causing concern.

Key in and approve new and broken equipotent returns

Out bound telephone sales.

Assisting with Distributor post ensuring that deadlines are adhered to.

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