Main function / duties of job: (Note: In addition to those listed below, employees are requested to carry out such other duties as may reasonably be required)
Dealing with customer orders and enquiries over the telephone, fax and post, checking prices, discounts and stock availability.
Ensure that all sales and purchase orders are complete and accurate before entry onto the system
To progress any outstanding customer orders on suppliers or via central purchasing
To check and tie up confirmation orders and advise customers of any discrepancies
Occasionally booking in and checking deliveries into the branch
Source and price non-stocked items to satisfy customer requirements
To assist in Telesales / Pro-active telephone sales activities
Cross referencing and switch selling of products to maximise profitability
Liaise with Sales Engineers, other departments and branches
General Office Administration duties
Be flexible and willing to offer occasional assistance/cover in the warehouse
Operate in accordance with Quality Assurance and Health & Safety directives
Qualifications / education required: Good standard of general education particularly in English and Maths. Experience required: Preferably, to have worked in a similar sales office environment Specialist training required: Relevant product knowledge. Any particular aptitude / skill required: Excellent telephone manner and communication skills. Good keyboard skills with attention to detail. Ability to work on own initiative and as part of a team Technical candidates Technical knowledge is extremely desirable, though not essential. The salary range is a guide only and full consideration will be given to the skills and experience of successful candidates, including particular attention to technical expertise and/or industry experience.
Salary & Benefits Package: £15,000 - £17,000 pa dependant on skills and experience Core benefits
Health Care Cash Plan
Non contributory Pension available
Group Life Assurance
23 days holiday
Flexible Benefits
Buy/Sell Holiday Options
Childcare Vouchers
Cycle to Work Scheme
Health care upgrades available
People-value Discount Scheme
Free Parking
To Apply: Applications must be accompanied by a CV and a covering letter outlining your suitability for the role, to apply we would prefer that you visit our careers portal on the Routeco website. The careers portal is located on the 'Working for Routeco' page, alternatively click the Apply Now button and your application will be emailed to us.