Our extremely well-known client is looking for a Consumer Services Specialist with experience in customer services and customer account management. This is initially a 6 month contract but provides an excellent opportunity to have one of the largest names in the digital entertainment industry on your CV.
Key Responsibilities:
- Troubleshoot customer account issues
- Communicate and apply penalties to consumer accounts
- Maintain excellent relationships with other areas of the business
- Assist in development and implementation of new policies
- Help ensure best practice within the team
Key Skills:
- Experience of customer services and consumer account management
- Excellent written and verbal communication
- MS Excel and Access proficiency
- Experience of the online gaming industry is highly desirable
At abrs we are committed to being an inclusive organisation that provides equality of opportunity to all in terms of employment, recruitment and the service we provide to our customers. As part of our monitoring process we would be grateful if you could complete an optional equality and diversity form on the abrs website (web address removed) All information provided will be kept confidential and only used to provide an overall profile analysis for abrs.
This job expired on 23/05/2012
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