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Job posted by Anderson Wright Consulting Ltd View more jobs from Anderson Wright Consulting Ltd

Job details

Salary band £15k - £20k Salary details £15000 - £17000 Location North West, Manchester, Greater Manchester Job type Permanent Company Anderson Wright Consulting Ltd Contact unknown Job sectors Banking/Finance, Insurance, Professional/Business Services, Telesales, Customer Services Business Sector Both Posted 01/02/2012 Expires 22/05/2012

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Job Description

TELEPHONE NEGOTIATOR / COLLECTIONS AGENT - MANCHESTER CITY CENTRE - UP TO £17,000 BASIC SALARY + £23,000 OTE + BENEFITS

Telephone Negotiator / Collections Agent sought by Manchester based debt recovery company to provide an excellent service on behalf of a number of large blue chip companies.

Due to their continued success and growth they are now recruiting a Telephone Negotiator / Collections Agent to work in a great environment with excellent company training and benefits!

The Role:

• As a Telephone Negotiator / Collections Agent you will be working on behalf of various clients including high profile blue chip organisation in providing a debt recovery service
• You will be based from the Manchester office, receiving incoming calls from debtors as well as making outbound calls
• The successful Telephone Negotiator / Collections Agent will be negotiating payment and payment plans with debtors to clear outstanding debt
• You will be working 37.5 hours per week on a rota basis 8am to 8pm Monday to Thursday, 8am to 6pm Friday and 8am to 1pm Saturdays (1 in 2)

The Person:

• The ideal Telephone Negotiator / Collections Agent MUST come from a similar debt collections role e.g. debt collection agent, telephone negotiator, debt recovery etc.
• You will have excellent customer service skills
• You will also have an outgoing and assertive personality with the ability to show empathy
• You must be a team player, able to work alone as well as part of a team
• You must be able to pass a basic CRB check and credit check
• You must have the ability to work in an extremely regulated and compliant focused environment

The Package:

• UP TO £17,000 Basic Salary
• £23,000 OTE
• 25 days holiday + statutory days
• Excellent benefits including pension, death in service, critical illness and discounts
• City Centre Location

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In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency

TELEPHONE NEGOTIATOR / COLLECTIONS AGENT - MANCHESTER CITY CENTRE - UP TO £17,000 BASIC SALARY + £23,000 OTE + BENEFITS