Do you have the passion to deliver excellent sales and service performance? Do you have a track record of successfully delivering sales targets for direct and online customer channels? Can you motivate and drive colleagues to deliver exceptional customer service and develop their skills? If so, this is the role for you and we would like to hear from you. Our clients, a growing company in the financial services arena need a Sales & Service Team Leader to join their Contact Centre.
In this important role you will be responsible for the leadership, coaching and development of the team and achievement of stretching Sales and Service business objectives.
Requirements
- Minimum 2 years proven experience of leadership ability in a sales environment
- Excellent planning, communications and organisational skills
- Proven track record of delivering exceptional customer service and sales
- Previous experience in a results driven sales environment
- Familiarity with retail banking, insurance and/or financial services
- Flexibility to accommodate weekends and evening working hours where required
All applicants of the Sales & Service Team Leader will be held in the strictest of confidence.
At abrs we are committed to being an inclusive organisation that provides equality of opportunity to all in terms of employment, recruitment and the service we provide to our customers. As part of our monitoring process we would be grateful if you could complete an optional equality and diversity form on the abrs website (web address removed) All information provided will be kept confidential and only used to provide an overall profile analysis for abrs..
This job expired on 21/05/2012
Email me this job
