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about 1 month ago
Driven Motor Jobs
Basic Salary: Salary dep on experience
Location: East Anglia, Cambridgeshire, Cambridge, Peterborough
Job type: Permanent
Business sector: Both
Contact: Maria Willet
Category: Car Sales Jobs, Customer Service Jobs
Experienced Workshop Controller - Cambridge - Cambridgeshire

Our client is part of a large retail dealer group in the motor industry that is renowned for delivering customer satisfaction with a wide variety of franchises. An exciting opportunity has arisen to join this company as a Workshop Controller.

The ideal candidate will have current or previous experience in a Workshop Controller role within the motor trade.

This is a full time, permanent role.

Purpose of the role as a Workshop Controller:
This role is responsible for controlling & leading workshop efficiency by making best use of the resources & people in order to ensure a high level of productivity. Leading by example, this role will ensure that the dealership provides a courteous, professional & advisory service to customers aiming for ultimate customer satisfaction.

Key tasks and responsibilities of a Workshop Controller include:
• Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
• Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
• Monitor all workshop orders through the Parts department, keeping ahead of outstanding work & parts on order
• Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
• Pass on all documentation for completed work to Tester & organise any extra work if necessary
• Assist & advise team members in dealing with technical & job related problems
• Provide workshop apprentices training & experience to meet skill test requirements
• Comply with manufacturers’ policy & procedures on warranty
• Deliver a high standard of customer service at all times whilst also motivating your team.


How to Apply:

Apply by sending your up to date CV to Maria @drivenmotorjobs.com or call
It would be greatly appreciated if when sending in your CV, you keep it in a Word compatible format.

If you have not been contacted within 10 days of application, please assume you have been unsuccessful on this occasion.

Previous experience as a Workshop Controller or as a Master Technician looking for the next step within a Motor Trade Dealership is essential,

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB: Your details will not be sent to any of our client’s without your permission.


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