Multi-Site Venue Manager / Customer Manager - High Street Gaming Leaders
£21,000 + Pension
Are you a Winning Personality?
About the role
You’ll be leading a High Street business that offers our Customers (aged over 18) a happy, safe and secure place to play slot machines. As a Venue Manager you’ll be responsible for a small team of full and part time assistants: recruiting, training, coaching and managing them to be the best team on the High Street!
In addition to your people, you’ll also have responsibility for the profitability of your business. Marketing, promotions, sales, customer service and issues, health & safety, compliance- all are of critical importance.
As we are licensed business, you must be over 18 and be able to read, write and speak English fluently.
A good standard of Mathematics is needed.
You are able to demonstrate your passion for customer service, including having the skills and diplomacy to handle those more challenging service problems.
Whilst your energy is directed to being “on the floor” driving service and standards, you’ll also be comfortable with computer work and have a good standard of administration.
Some of our venues trade late at night, and most require at least one start of 6am per week so some of your shifts mean working at those times.
We have over 150 venues and employ around 1000 colleagues. Our values speak of fun, teamwork and doing things with a real heart: so the culture is supportive (you’ll get training from day one), open and collaborative.
In addition to training and development, your salary will be in the region of £21,000 per annum
You’ll also receive 28 days holiday (inclusive of Bank Holidays), workplace pension and periodic incentives.
You may have worked in the following capacities:
Leisure Manager, Customer Services Manager, Store Manager, Leisure Centre Gaming Venue, Client Services Team Lead, Customer Service Supervisor, Retail Manager, Duel Site Manager.
Interested? Just Apply Below...
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