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about 1 year ago
Driven Motor Jobs
Basic Salary: £18700 per annum, Benefits: Bonus £24,000 OTE
Location: East Anglia, Norfolk, Norwich
Job type: Permanent
Business sector: Both
Contact: Hannah Beare
Category: Car Sales Jobs
Automotive, Motor Trade Job: Parts Advisor Required in Norwich

Job Role: Parts Advisor

Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Parts Advisor For Main Car Dealer

Hours Mon-Fri 8.30 – 5.30

Alternate Saturdays 8.30 – 12.30

Our client requires a Parts Advisor to work within their busy trade department

Main purpose of job

  • Achieve Monthly Sales Target
  • Achieve Monthly / quarterly customer set sales target
  • Accurately identify customer parts requirements
  • Maximise all opportunities to sell parts and or products
  • Maintain parts stock and stock records
  • Process parts orders efficiently
  • Ensure the highest level of customer satisfaction and relationship development
  • Contribute to departmental compliance with company policies and industry guidelines
  • Maintain a professional and smart appearance, representing the trade parts in a professional manner at all times

Key tasks and responsibilities

  • Maintain an up-to-date knowledge of new or updated parts, and ensure parts bulletins, lists and catalogues are read and stored
  • Remain aware of seasonal requirements and of parts needed and be proactive in supporting sales campaigns with tele-sales activity
  • Attend training courses to develop job-related knowledge
  • Liaise with Sales Manager to monitor lost sales for inventory control
  • Guard against any unauthorised removal of parts stock
  • Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued
  • Assist the General Manager in all aspects of stocktaking
  • Ensure all paperwork, documentation and parts requisitions are completed accurately
  • Ensure all credit sales transactions are to an authorised signatory or approved account, and cash and cheque payments are received and stored securely
  • Place special orders as necessary, balancing the needs of economy and speed of delivery according to parts manager guidelines
  • Source the availability of additional parts from outside the group
  • Search for part numbers using the Electronic Parts Catalogue
  • Satisfy customer requirements by identifying parts accurately
  • Answer customer queries regarding parts warranties in a manner that is easily understood
  • Receive customers promptly and courteously
  • Develop and maintain excellent relationships with customers by meeting and exceeding their expectations
  • Ensure the department is kept clean and tidy
  • Ensure the correct recycling of all disposed and damaged items in line with environmental regulations
  • Adhere to all Health and Safety and Company policies and procedures
  • Ensure Group procedures appertaining to recycling/exchange units are adhered to
  • Undertake all other tasks and responsibilities as requested by your Manager

    This is a sales based role, the commission structure is excellent.

    Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your ">drivenmotorjobs.com

    Driven Motor Jobs

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