about 1 year ago
Are you a passionate and highly driven individual looking to join a fun and fast paced team? This pet insurance agency has an exciting opportunity for a highly motivated individual to be a part of an award winning team within their Contact Centre.
As a Telephone Sales Agent, you'll be contacting their database of new pet owners (who have free temporary cover with them) and selling their exceptional pet insurance to customers. You will be responding to queries in a friendly, personable manner and you'll follow up on pending quotations and call back requests in a timely manner. Having identified customer needs, you will highlight the product features and benefits of policies and will ensure you have provided their customers with and informed decision and purchase. Additionally, you will maintain customer records and take telephone payments in compliance with security protocols.
You'll be required to work on a rotational shift pattern that covers the hours of 9am- 8pm, Monday to Friday and 9am - 5pm on Saturdays, working one in two Saturdays. The salary is £18,000 basic, plus On-target Earnings (OTE) of up to £30,000 per annum.
What they would like you to have
You will have sales experience, preferably in insurance, with the ability to deal with customers over the telephone in a confident and professional manner. You should have a creative, dynamic and smart approach to inbound and outbound sales and competent in handling and working through customer objections. You must enjoy working in a fast paced environment and motivated to achieve positive results and targets. Your previous sales experience will have enabled you to have developed strong negotiation and persuasion skills.
What they can offer you
A whole array of benefits including an excellent salary and bonus scheme, 25 days holiday plus 8 bank holidays, a competitive pension and death in service scheme, discounted gym membership, free onsite parking, online and high street discounts, social events and so much more.
They will invest in your training from day one, and continue to support your development throughout your career with them.
This role is easily commutable from High Wycombe, Thame, Haddenham, Amersham and Chesham.
Closing date for applications: Midnight Friday 24 February 2017
All successful applicants are subject to a background and criminal record check.
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