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10 months ago
Michael Page Sales
Basic Salary: £45000 - £50000 per annum + Bonus
Location: London
Job type: Permanent
Business sector: B2B
Contact: James McMillan
Category: Account Manager Jobs

Strategic Account Manager - Financial Membership Association

A well known Association representing the Financial and Professional services in the UK is looking for a new Strategic Account Manager to join their growing team in London.

Client Details

Strategic Account Manager - Financial Membership Association

The Association champions UK-based financial and related professional services. They are a membership body, lobbying on the industry's behalf, producing evidence of its importance to the wider national economy.

In the UK, the EU and internationally, they seek to influence policy which drives competitiveness, creating jobs and lasting economic growth.


Strategic Account Manager - Financial Membership Association

  • Effectively manage a portfolio of accounts including complex global firms to secure renewals and to grow the value secured from the accounts.
  • To build relationships at various levels within our accounts with a particular focus on the C-suite and 'internal' account managers.
  • Work with the Member Insight Director to develop and implement a set of bespoke plans.
  • To act as a champion for the portfolio of accounts with key stakeholders ensuring the members interests are well represented.
  • Establish the profile of the association as a 'best in class' account and relationship management organisation
  • Identify partnership opportunities and growth opportunities in the portfolio of accounts.

Key Activities & Responsibilities

Key account planning and management

  • Lead engagement with a portfolio of member firms including complex global firms to ensure that members' interest are represented throughout work and that members are deriving value from their membership
  • Build specific plans for portfolio that align activities to members' specific business challenges.
  • Implement the key account strategy including creation of a stakeholder map and contact strategy for those accounts identified.
  • Ensure the on-going gathering and communication of insights from key accounts to drive a better understanding of their business needs.
  • Meet targets for member retention and upselling in the allocated portfolio.
  • Produce regular and clear management reports on the main activity across accounts with an emphasis on the renewal process.

Relationship management

  • Engage with members at the most senior levels including Chairman, CEO and Senior Partner.
  • Build relationships with key third parties and stakeholders including members.
  • Develop and manage internal relationships to ensure the appropriate resource is available for key account activity.

Creating value and business development

  • Working with the Member Insight Director to add value by identifying member value and delivering against it.
  • Working with the Member Insight Director and wider sales team to bring new members within the network
  • To work with the Member Insight Director to identify opportunities to grow the offering through either extending the current activities or considering new business opportunities.


Strategic Account Manager - Financial Membership Association

Person Specification

  • Excellent relationship building and interpersonal skills - this role is working within the highest levels of Financial Services, including Chair, CEO, Senior and Managing Partner. Proven expertise in an account management role ideally in financial services and/or trade body organisations.
  • Commercial focus - proven experience of growing accounts and identifying new business opportunities
  • A robust and up-to-date understanding of the wider financial services industry including the key issues affecting members businesses across market issues, regulation and politics
  • Strong communication and written skills
  • Degree desirable
  • Experience of working in a matrix environment, with developed processes to manage own activity

Job Offer

A basic Salary of up to £50,000 plus bonus and excellent benefits including 25 days holiday, Private Medical and 8% Contributory Pension scheme

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