Our client is a Multi Dealership Group; they are looking for an experienced Prestige Service Advisor.
Our client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established dealership.
Your duties will be supporting the service department’s administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and have the ability to work well within a team.
Service Advisor Job role:
• You will be the first contact for the customer as they enter the dealership.
• Explain the repair process and gain guarantees of payment.
• Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
• To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
• Chase/process and generate order numbers.
• Candidates must be computer literate in Main Dealer systems.
Basic Salary: Plus bonuses dependent on experience