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about 1 year ago
Michael Page Sales
Basic Salary: £40000 - £45000 per annum + Bonus
Location: London
Job type: Permanent
Business sector: B2B
Contact: James McMillan
Category: Sales Manager Jobs

One of the World's leading professional learning platforms is looking for a new Senior Research Account Manager to join their team in London

Client Details

Senior Research Account Manager - Learning Platform

The client is the world's leading platform for professional learning. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on them to learn through short- and long-term engagements from a membership of more than 400,000 experts. Clients partner with the organisation to address their most complex strategic challenges, make better business decisions, and advance their careers through conversations, mentorships, small group convening's and other interactions.


Senior Research Account Manager - Learning Platform

Content Navigation:

You are expected to develop and maintain deep knowledge of designated sector(s) through:

  • News and independent research
  • Client and industry expert engagement
  • Leveraging existing networks and associations within sector specialisation in online and offline conversations

You will primarily use this knowledge to generate ideas and innovate around products attractive to clients. Content responsibilities encompass, but are not limited to:

  • Conduct quarterly, internal 'teach-ins' for peers
  • Act formally and informally as an engaging educator and mentor for the rest of the organisation

Revenue Promotion:
You are responsible for contributing to the growth of your own 'book of business', the set of client relationships for which you are responsible, through:

  • Maintenance and growth of existing client relationships through 'best-in-class' service, entailing a thorough understanding of client needs and execution against those needs with customised solutions leveraging the company's full suite of products
  • Acting as a leader of the research team on designated, key client accounts
  • Driving incremental revenue and cross-sales with own clients and prospects, irrespective of account ownership
  • Clearly communicating to clients the integrity of the platform and the value add to a diverse set of clients
  • Leading and owning compliance standards within book of business and beyond
  • Internally and externally focused innovation and implementation across the company's full suite of products and services

Membership Management:
Research professionals are responsible for curating the Membership associated with their content focus area through:

  • Understanding potential and real compliance issues impacting your segment
  • Recruiting of new experts or authorities within sector or region specialisation
  • Exhibiting 'ownership' of the experts within sector or region specialisation
  • Thoughtfully promoting top experts within sector specialisation, both internally and externally
  • Partnering with compliance and product teams to innovate around our platform to minimise friction for clients and experts


Senior Research Account Manager - Learning Platform

Required Skills:
The company attracts employees from the most distinctive professional and academic backgrounds. Across all of their positions, they insist upon integrity, creativity, intensity, and professionalism.

For this specific position, the following factors will strengthen an applicant's candidacy:

  • Bachelor's or masters' degree from a top-tier university with a minimum 2:1 or equivalent work experience
  • 2-5 years relevant experience or experience in financial services in a client-facing or analyst role, or commensurate experience in consulting, business development, sales, law, journalism, or other relevant field
  • Ability to work to tight deadlines and manage multiple projects simultaneously
  • Demonstrated client service and relationship management skills in EMEA region
  • Outstanding communication skills , oral, written and presentation abilities, and willingness to conduct telephone outreach to senior experts Successful track record working in complex multi-task oriented team environments
  • Demonstrated commitment, judgement, emotional maturity, and intensity, ideally in a fast-paced, multi-task-oriented environment
  • successful track record in phone sales or outreach to external clients

They seek bright, positive and flexible people who also:

  • Act with the highest integrity and professionalism in all endeavours
  • Think creatively, focusing on opportunities for growth, and lead others to do the same
  • Express a strong desire to work in a team
  • Demonstrate the ability and initiative to handle increasing responsibility over time
  • Exhibit superior oral and written communication skills
  • Think globally and wish to work within an internationally-oriented firm

Job Offer

A basic salary of £40,000 - £45,000 plus bonus and company benefits

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