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6 months ago
Santander
Basic Salary: £20000 - £24999
Location: UK
Job type: Permanent
Category: Customer Service Jobs
SCUK Global Account Business Analyst - Volvo, Redhill

Job Title: SCUK Global Account Business Analyst - Volvo, Redhill

Region: South East England

Salary: £20000 - £24999

Date Closes: 04/01/2018

Ref Number: A21958

Job Purpose
The Global Account Business Analyst supports the Global Account team to deliver upon the needs of their customers. The role proactively supports the business by analysing and providing management information which helps manage and develop the business. In addition, regularly co-ordination and relationship management activity with Central Office and local market teams is required.

Summary of Key Responsibilities
o Generation and analysis of reports for customer accounts on a timely and accurate basis.

o Generate a monthly review of the P&L and KPIs including a thorough analysis to identify strengths and weaknesses for attention, including recommendations to the Global Account Managers.

o Regular communication and contact with Central Office and local market teams to ensure the co-ordination of activity.

o A clear knowledge of the legal documentation and related terms regarding accounts to ensure contractual terms are adhered to.

o A high level knowledge of projects within each market, providing support to the customer and local teams to strengthen the business relationship.

o Ensure all planned account activity including meetings, workshops and conference calls are co-ordinated and effective.

Qualifications/Accreditations/Professional Membership & Level
o Solid understanding of financial accounts and automotive KPIs.
o Good computer skills (MS Excel, PPT, Word, Outlook)
o Proactive and self-motivated work ethic.
o Good initiative and problem solving ability.
o Good analytical and data interrogation skills.
o Excellent communication skills.
o Focus on learning and self-development.
o Fluency in Spanish is preferred but not essential.

Apply

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