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18 days ago
Recruitment Genius
Basic Salary: £16500 - £17000 per annum
Location: Birmingham
Job type: Permanent
Business sector: B2B
Contact: Recruitment Genius Ltd
Category: Travel Sales Jobs
This multi award winning tour operator specialises in authentic holidays to Italy, Croatia, Portugal and North Cyprus. Catering to the discerning traveler, they have been creating unforgettable tailor-made holidays for almost 30 years. Their specialist business will continue to expand in new regions and destinations, as the aim is to grow their existing products and be a key leader in the Tailor-made holiday experiences.

Due to such growth plans, they are looking to grow their specialist sales team to ensure that they continue to offer the high levels of customer service to customers.

Using their extensive knowledge of regions within their portfolio, their Specialists sell individually designed tailor-made itineraries for their discerning clients.

Responsibilities:

- You will work in line with monthly sales targets, and creation and conversion to sale of high quality tailor-made itineraries for current and future clients.
- You will be responsible for the planning, selling and implementation of itineraries, and to make the most of every single sales enquiry received.
- To ensure the advice given and products sold to clients, as well as any supporting information, is of the highest standard.
- Interacting with clients mostly over the telephone, web chat or email - with some face-to-face meetings in the office.
- You will deliver exceptional customer service during the booking process and handle the account pre and post travel.
- A large part of your role will involve working with the CRM system, to produce the necessary documentation for the customer.

Skills and Experience:

- Previous sales experience is essential
- The ability to deliver excellent customer service.
- Prior experience of the travel industry is essential.
- Driven, highly motivated, numerate and with a proven track record in delivering ambitious targets
- Ability to learn and develop extensive product knowledge (training will be provided).

There is an attractive commission structure.

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