about 1 month ago
Sales Advisors- Deeside
Mon – Friday 9 – 5
1 Sunday a month
37.5 hours a week
Role Purpose Statement
Here at Brakes we care strongly about the experience we share with our customers, putting them at the forefront of what we do you will take a lead role as the “voice” of Brakes. Providing our existing customers with an exceptional service through a range of inbound and outbound calls, ensuring orders are placed accurately and on time whilst helping them take advantage of our fantastic offers each week.
You’ll need an excellent telephone manner with great communication skills. The ability to listen and ask the right questions is really important, so you understand what’s driving our customers and can exceed their expectations week in week out. Resilience, determination, empathy and the rapport to quickly develop a relationship with any customer are key traits that you’ll need to provide excellent service. Regardless of your background this role is all about your personality and behaviours - we’ll provide you with all the training and support that you need.
We’re part of a global company but a close-knit team that gets a real buzz from working together. Investing in you so that you can get to really know your colleagues and the standards we set before helping our customers with their queries and problems. Close support is provided and tailored for our people’s needs, with team managers and management that are really approachable and always on hand to help with any problem or situation.
Knowledge, Skills & Experience
Ability to work to set targets and be motivated and driven to progress your career in sales
PC Literate & Administrative Skills
High standard of written and oral communication skills
Sales through Service focus
Ability to organise and manage time effectively
Have a lively and confident manner with a sense of humour
Excellent team player
Starting Salary £15,307
Up to £350 bonus per month
Eligible to win additional prizes, vouchers and gifts through great sales incentives
23 days holiday per year
Child care vouchers
Retail discount schemes