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2 months ago
BMW
Basic Salary: Competitive Salary
Company benefits: Life insurance, Pension scheme, Bonus scheme, Discount scheme, Discount on Company products, Daycare/Childcare vouchers
Location: Chelmsford
Job type: Permanent
Contact: Recruitment
Category: Car Sales Jobs

Renewals Specialist

 

Do you have a passion for the Audi product. We are looking for a motivated, enthusiastic Renewals Specialist to join our sales team at Chelmsford Audi.

 

About the position

The successful candidate for our Renewals Specialist vacancy will have proven customer service skills and show the ability to work to deadlines and targets/work well in a team. 

You will be welcomed into a friendly team and have the opportunity to work with an exciting product.  A large part of the Renewals Specialist position involves: 

  • Reviewing customers’ existing finance agreements, identifying opportunities to change vehicle for a new/used car for a similar monthly payment.
  • Contacting customers by phone / e-mail to introduce.
  • Making appointments with Customer and Sales Executive for them to visit the retailer
  • Meeting the customer on their arrival and conducting a professional handover to the Sales Executive
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
  • Providing exceptional customer service that leads to customer loyalty and referrals.
  • Maintaining good housekeeping standards and orderly administration of your work.

 

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including: 

  • Customer awareness.
  • Negotiation and communication skills.
  • Ability to meet deadlines and work under pressure.
  • Full driving licence.

 

About us

Chelmsford Audi is part of the Group 1 Automotive network, a well-established and growing automotive group in the UK, with offices in America and Brazil as well.  Group 1 Automotive is the 10th largest dealership group in the UK, has a strong history of success and is looking to grow their presence in the UK over the coming years.  All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources and training and competitive earnings packages.

 

If you see yourself in the position specification, we’d like you to apply now!

 

Please note we expect a high volume of interest in this position and therefore if you haven’t heard from us within 4 weeks of applying, you can assume your application has not been successful on this occasion.

 

Please note this vacancy may be removed prior to the closing date due to the requirements of the role being fulfilled.

 

All recruitment related documentation will be retained for a period of 6 months from the close date, thereafter, any personal information we hold will be destroyed in accordance with the Data Protection Act 1998.


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