We have a truly fantastic position for a Product Genius who will be based at our clients’ Audi centre in Crewe.
Please note: You will need a current full UK driving licence to be considered for this role.
As Product Genius you will aid and support the sales teams in helping to create an exceptional experience for customers. You’ll offer a wealth of product knowledge and have the ability to answer any questions customers may have on their new purchase.
Liaising with the Sales Manager and Executives, the Product Genius role will be a vital addition to our clients’ team – from the moment customers arrive, you as Product Genius will greet them with a warm welcome, and offer their exclusive attention.
So, we’re looking for car fanatics to join our clients’ team! All you need is a full driving licence, great communication skills and a passion for cars.
The role of Product Genius is hands on and new recruits will primarily be on the sales floor speaking with new customers and guiding them through the sales process, plus they’ll also be responsible for the organisation and prepping of showroom cars, joining customers on test drives, and even assisting our Marketing Department with any events or campaigns, as well as enhancing the centre’s social media content.
As Product Genius you will be responsible for guiding customers through the ins and outs of their chosen car, and will be able to explain everything from the details of spec upgrades, to driving functionality and tech. The role of the Product Genius is just that – a person who knows all there is to know about our clients’ cars!
The customers often have many detailed questions about which car would be best suited to them and their lifestyle, or may simply want to know everything about the tech and gadgets on offer. It will be the responsibility of you, as Product Genius to be able to assist with this, so patience and politeness is necessary.
In terms of required experience, there is none needed! Our request is very simple – a keen interest in cars and technology, a welcoming presence and positive attitude when speaking with new customers, and a full UK driver’s licence. It’s as easy as that!
As you are likely to be the first point of contact for customers, as Product Genius you must be as attentive and hospitable from the morning to evening, and always ensure that the customer feels well appreciated and looked after.
Previous automotive or customer service experience is not necessary as full training will be given on site, all that we ask is for our applicants to be car crazy, and happy to chat away with our customers helping answer their questions wherever they can.
About The Company
This Group is a family owned and ran business, so it’s important that they are able to deliver an exceptional level of customer service, all while ensuring customers feel comfortable and welcomed, like part of the family!
About the Rewards
As Product Genius, there is a salary on offer of £18,000 per annum and you will be working on a rota basis. Your hours will generally be between 8:30am and 7pm and may sometimes include weekend work, so our applicants should be prepared for a busy role.
So, if you’re car crazy and looking for a job role where you can chat away to your hearts content, let us know! We’d love for the Product Genius to start with our client ASAP, and they are holding interviews right away.
How to Apply
Please note that in accordance with our recruitment and consultancy processes, Hot Recruitment Consultants t/a eRecruitSmart may send your CV, if shortlisted, to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!
Motor, vehicle, car, showroom, sales, product genius, customer service,