about 1 month ago
Medical Account Manager (Agency/Communications/Pharma) - London
£40 to £50k
My client is a creative marketing consultancy, made for modern healthcare marketing and they are looking for a Snr Account Manager to join their growing team.
Combining the commercial focus of a consultancy with the creative vision of an agency, they work across the entire marketing landscape : globally and regionally, strategically and tactically, at a brand, portfolio and organisational level.
Four world-class capabilities : Insight, Strategy, Customer Experience and Creative : alongside their collaborative culture and agile approach enables us to deliver effective customer engagements, more efficiently.
Responsible for managing and coordinating global and local medical advisor engagements (advisory boards, speaker bureau, MSL insights, symposia etc) to achieve the global medical strategy
Manage internal and external teams and provide direct support to ensure medical advisor engagements are delivered on brief, on budget and on time.
Ensure client is kept up to date on account/project status and lead discussions on new/changed requirements and/or changes to budget and timings.
Responsible for day-to-day client contact and managing the relationship
Contributes to strategy reviews on programmes in conjunction with Account Director and Senior Consultant
Understand the strategic and engagement planning outputs
Build on existing client relationships and also identify and forge relationships with new clients
Proactively support the growth and development of other account handlers within the account team
Maintain a thorough understanding of all relevant codes of practice/legislation governing ethical advertising/media/web-based communication with healthcare professionals, patients and public
Keep abreast of clinical, regulatory and economic changes that impact your accounts and flag any potential issues appropriately with client and/or account team
Experience/qualifications and skills:
Solid medical education/communications agency background with experience of working on high profile pharma projects.
Experience of co-ordinating teams (account, planning, creative, medical writing) to deliver integrated projects
Comfortable producing costing sheets, managing project budgets and reconciliation
Comfortable taking a brief from client (often verbal)
Substantial experience of working with creative and production/ traffic functions
Strong experience in developing and communicating written creative briefs and assessing creative work along with development of strong internal relationships to effectively deliver creative work
Experience in coaching and managing junior account team members (account executives)
Strong client management skills
Process-orientated with solid knowledge of account management best practice
Project Management Expertise
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