Internal Sales Coordinator - Interactive Digital Display Technology
Royal Wootton Bassett, Swindon
£20,000 - £23,000 + Bonus, Company Pension, Life Insurance
Do you have strong sales and account support experience and would you like to be part of a digital technology business serving major household name brands? If you get satisfaction from seeing new sales achieved And have experience of costing account enquiries and producing pricing quotations plus enthusiasm, energy, positivity and professionalism to your work, we'd love to hear from you.
We are a rapidly growing UK based company. We help retail businesses transform themselves, by the application of digital technology in innovative ways. We pride ourselves on imagination, design flair and a marketing led approach to both the technology and content. We create solutions to meet each client’s specific needs. We supply digital hardware but this is only one element: achieving retail transformation can be a complex process. Our professional site installation, content creation and distribution, service and support functions enables us to provide a truly “end to end” service, reducing the need for customers to invest in “in house” resource.
This is an excellent opportunity for an enthusiastic person to grow and develop in a fast-paced working environment. We’re looking for a real team player, who’s willing to get stuck in to all aspects of the business and generally help to ensure the smooth running of our growing business. For the successful candidate, there is plenty of potential to grow and develop into other roles within the business.
We would be willing to take someone on under an apprenticeship scheme.
The Internal Sales Coordinator Role Profile:
the Internal Sales Coordinator will support the Sales team in handling account enquiries, produce costings and quotations, identify opportunities to increase sales and assist on invoicing, commercial administration and data entry.
This role helps ensure that our sales efforts are well focused and that the account managers are well supported as they develop their accounts. The role is involved in the whole account cycle, from the quotation and sales order process all the way through order fulfilment to invoicing and customer payments.
Main responsibilities will be to:
+ Respond to new and existing customer enquiries in a timely fashion and actively identify opportunities for additional sales to existing customers
+ Create pricing quotations in response to sales enquiries for review by the Sales team
+ Escalate more complex enquiries to relevant Sales and Technical personnel and ensure appropriate follow up
+ Maintain log of quotations issued and customer purchase orders received.
+ Raise sales invoices to customers on a timely basis to ensure prompt payment
+ Liaise with customers on any account queries
+ Liaising with purchasing to ensure product costs are kept up to date
+ Raising any costing variances to sales management (costed v actual)
+ Assist with commercial administration (no accounting experience required!)
Experience we are seeking:
+ Previous experience working in a commercial, sales or business to business (B2B) environment would be advantageous. Experience in a customer service role would also be beneficial.
+ Previous experience within a technical business would be useful, given that this role includes compiling quotations and assessing the best products and ‘fit’ for customers’ needs.
+ Evidence of good commercial understanding of a business including Involvement in quotations, pricing or other financial work.
Education and skills required:
+ Minimum of 5 GCSEs A* to C including English and Maths
+ Superb communication and people skills, with the ability to communicate effectively, both in spoken and written form; excellent telephone manner and able to build relationships quickly; strong inter-personal skills and an influential and non-abrasive team player
+ Highly numerate: good sense of whether calculated numbers are correct or not
+ 2-3 years’ experience of working in a fast-paced commercial organisation
+ Good knowledge of MS Office (Word, Excel) and general computer literacy
+ Experience of accurate data entry and attention to detail
+ Flexible and able to cope calmly with the challenges of a busy commercial environment.
+ Confident and professional in dealing with other members of staff, customers and suppliers
+ Good personal organisation and ability to prioritise among a range of tasks
+ Able to work independently and use own initiative
+ Hours of work: 08:30 to 17:00 (with 1 unpaid hour for lunch), Monday - Friday
+ Salary: circa £20-23,000, depending on experience
+ Discretionary bonus based on company performance
+ Generous Company pension (pending introduction of Auto Enrolment)
+ 30 days’ holiday (including public holidays), with an additional day for each year of service for up to 3 years
+ Life Insurance plan
You may have worked in the following capacities:
Sale Administrator, Sales Support Coordinator, Sales Support Administrator, Account Manager, Account Support Assistant, Customer Support.
Interested? Just Apply Below...
...But first a little formality. By applying you implicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please email team@recruitmentrevolution .com quoting the job title & ref. Good luck, Team RR.