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12 days ago
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Internal Sales


EasyWebRecruitment
Basic Salary: £17,000 - £19,000 depending on skills and experien
Location: Leeds
Job type: Permanent
Business sector: B2B
Contact: Candidate Services
Category: Internet Sales Jobs
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Internal Sales

Since 1978 our client has successfully established itself as one of the UK`s leading distributors of industrial automation and control products. Over an impressive period of sustained and continuous growth, they have secured a nationwide network of sales locations employing over 250 personnel. The company has expanded by focusing on providing customers with the very best choice of products from leading manufacturers from around the world packaged together with a range of value-added services.

Position: Internal Sales
Location: Leeds, West Yorkshire
Job Type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £17,000 - £19,000 depending on skills and experience
Benefits: Health care cash plan Auto enrolled in pension scheme Group life assurance flexible benefits; Buy / sell holiday options, Childcare vouchers, Cycle to work scheme, Health care upgrades available, Free parking.

About the role:

This role will include a substantial amount of business development within existing and potential accounts and candidates must be comfortable with the “cold call” approach to increasing the product portfolio offered. The role will also involve entering sales orders and to keep customers fully updated on progress of their orders and develop and maintain customer relationships whilst promoting their products and services and maximising sales opportunities.

Responsibilities:

- Deal with customer orders and enquiries appropriately and in a timely manner (expectations are within 24 hours hours)
- The identification and contact of new and existing accounts via telephone to maximise business potential
- All aspects of non-franchise purchasing (order placement, carriage, progress etc.)
- Maintenance of customer discount schedules Check and ensure the customer is advised on: availability of product, pricing and appropriate discounts
- Ensure accuracy of orders before entering onto the Strategix system
- Progress any outstanding orders, keeping customer fully updated of progress
- Escalate issues where appropriate to appropriate department or individual
- Liaise with Sales Engineers, other departments and branches as required
- Promote and advise on compatible products and services whilst maintaining high levels of customer service
- Meet the branch KPI’s to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold
- Demonstrate sufficient commercial awareness to negotiate prices, depending on the customer status, ownership and type of product; thereby maximising the margin achieved on the transaction
- Understand the lead time requirements of the customer and utilise company resources to present alternative options if required
- Be aware of all franchise suppliers
- Remain customer focused with a can-do attitude at all times
- Take ownership and responsibility of customer issues to bring them to satisfactory conclusion.

About you:

- Experience in similar sales / customer service environment is important
- Customer support and servicing skills
- Good working knowledge of Microsoft office and data entry systems
- Good level of education is required, with at least GSCE’s in Maths and English (or equivalent)

You may have experience of the following: Internal Sales, Internal Sales Executive, Internal Account Manager, Sales Executive, Telesales Executive, Customer Services, Sales Administrator, Telesales, Account Management, Sales Support, Sales Administrator etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.
Internal Sales

Since 1978 our client has successfully established itself as one of the UK`s leading distributors of industrial automation and control products. Over an impressive period of sustained and continuous growth, they have secured a nationwide network of sales locations employing over 250 personnel. The company has expanded by focusing on providing customers with the very best choice of products from leading manufacturers from around the world packaged together with a range of value-added services.

Position: Internal Sales
Location: Leeds, West Yorkshire
Job Type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £17,000 - £19,000 depending on skills and experience
Benefits: Health care cash plan Auto enrolled in pension scheme Group life assurance flexible benefits; Buy / sell holiday options, Childcare vouchers, Cycle to work scheme, Health care upgrades available, Free parking.

About the role:

This role will include a substantial amount of business development within existing and potential accounts and candidates must be comfortable with the “cold call” approach to increasing the product portfolio offered. The role will also involve entering sales orders and to keep customers fully updated on progress of their orders and develop and maintain customer relationships whilst promoting their products and services and maximising sales opportunities.

Responsibilities:

- Deal with customer orders and enquiries appropriately and in a timely manner (expectations are within 24 hours hours)
- The identification and contact of new and existing accounts via telephone to maximise business potential
- All aspects of non-franchise purchasing (order placement, carriage, progress etc.)
- Maintenance of customer discount schedules Check and ensure the customer is advised on: availability of product, pricing and appropriate discounts
- Ensure accuracy of orders before entering onto the Strategix system
- Progress any outstanding orders, keeping customer fully updated of progress
- Escalate issues where appropriate to appropriate department or individual
- Liaise with Sales Engineers, other departments and branches as required
- Promote and advise on compatible products and services whilst maintaining high levels of customer service
- Meet the branch KPI’s to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold
- Demonstrate sufficient commercial awareness to negotiate prices, depending on the customer status, ownership and type of product; thereby maximising the margin achieved on the transaction
- Understand the lead time requirements of the customer and utilise company resources to present alternative options if required
- Be aware of all franchise suppliers
- Remain customer focused with a can-do attitude at all times
- Take ownership and responsibility of customer issues to bring them to satisfactory conclusion.

About you:

- Experience in similar sales / customer service environment is important
- Customer support and servicing skills
- Good working knowledge of Microsoft office and data entry systems
- Good level of education is required, with at least GSCE’s in Maths and English (or equivalent)

You may have experience of the following: Internal Sales, Internal Sales Executive, Internal Account Manager, Sales Executive, Telesales Executive, Customer Services, Sales Administrator, Telesales, Account Management, Sales Support, Sales Administrator etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.
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