MANCHESTER BASED CALL CENTRE seeking LEAD ACCOUNT MANAGERS due to growth and expansion to become part of our successful team! We welcome applications from experienced, self-motivated telesales candidates with proven track record in achieving weekly/monthly set targets and Key Performance Indicators. This is a full time, permanent position.
You will must be able to demonstrate excellent communication skills, conveying clear communication and understanding to our clients relating to their Road Traffic Accident.
Making calls using an outbound dialler contacting potential clients who have been involved in RTA
Your job will be to discuss the accident and ask questions for example :-
+ how liability was settled? + how many people were in the car? + Establish accident circumstances + what sort of damage was caused to the vehicles involved? + have they made a previous claim on current accident? + did they seek medical assistance?
If the client is eligible to claim then you will need to gather the remaining details and pass the claim over to one of the Account Managers.
+ At least 12 month’s experience working in high volume cold call telesales environment + Experience working in automotive claims management (preferred but not necessary) + Ability to build rapport with clients + Positive, friendly and professional demeanour + Experience of working on dialler system + Basic computer skills: knowledge of Word and Excel + Excellent written, attention to detail and verbal communication skills
+ Uncapped commission + Commission is paid weekly + Regular weekly bonus incentives + Pension scheme available + Full Training given + 29 days paid holiday Including 8 statutory Bank holidays + Easy commute to the office from Tram station which is 5 minutes walking distance + Easy motorway links to office + On and off road parking (private parkway on request) + Professional and fun environment + Clean modern offices with access to private kitchen + Salary is based on experience
You may have worked in the following capacities: Telesales Agent, Telesales Executive, Contact Centre Telesales Representative, Insurance Sales, Accident Claim Sales, Financial Services Sales, Utilities Sales.
Interested? Just Apply Below...
...But first a little formality. By applying you implicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please email team [at] recruitmentrevolution.com quoting the job title & ref. Good luck, Team RR.