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9 months ago
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Graduate Internal Sales Executive – Ecommerce Site -Manchester


Inspiring Interns
Basic Salary: £19,000
Location: Manchester
Job type: Permanent
Category: Graduate Sales Jobs
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Information on the company

Our client was established in 1970 and has since gained extensive experience supplying DIY retailers, builders merchants and garden centres.

They aim to provide a durable, reliable range of products at affordable prices. Their comprehensive range brings together thousands of hardware, ironmongery, fastenings, decorating and gardening products under one brand.

This is a 3 month paid internship offering up to £19K pro rata, followed by a permanent position all being well.

How you can expect to spend your day;

* You will be responsible for dealing with customer service enquiries on the phone and via email.

* You will learn how to handle consumer enquiries for all products and up-sell where possible.

* To coordinate responses, contacting the customer service provider and consumers to follow-up on their enquiries, liaising with manufacturers in relation to customer enquiries.

* Calling spending & non-spending customers, explaining product range and obtaining orders where possible.

* Maintain a log of all enquiries, actions taken and the outcome or conclusion.

* How to monitor and communicate packaging stock run-in and run-out.

* To liaise with marketing, regulatory and supply functions.

The ideal intern’s personality and qualifications;

* Self-starter with heaps of initiative and energy.

* Excellent phone manner and customer facing skills.

* 2:1 degree or above.

* Superior verbal and written communication.

* Excellent organisational skills.

* Good team working/management skills.

* Sound analytical skills.

* Working knowledge of MS Word, Excel, and Powerpoint.

*

Apply for this role
Information on the company

Our client was established in 1970 and has since gained extensive experience supplying DIY retailers, builders merchants and garden centres.

They aim to provide a durable, reliable range of products at affordable prices. Their comprehensive range brings together thousands of hardware, ironmongery, fastenings, decorating and gardening products under one brand.

This is a 3 month paid internship offering up to £19K pro rata, followed by a permanent position all being well.

How you can expect to spend your day;

* You will be responsible for dealing with customer service enquiries on the phone and via email.

* You will learn how to handle consumer enquiries for all products and up-sell where possible.

* To coordinate responses, contacting the customer service provider and consumers to follow-up on their enquiries, liaising with manufacturers in relation to customer enquiries.

* Calling spending & non-spending customers, explaining product range and obtaining orders where possible.

* Maintain a log of all enquiries, actions taken and the outcome or conclusion.

* How to monitor and communicate packaging stock run-in and run-out.

* To liaise with marketing, regulatory and supply functions.

The ideal intern’s personality and qualifications;

* Self-starter with heaps of initiative and energy.

* Excellent phone manner and customer facing skills.

* 2:1 degree or above.

* Superior verbal and written communication.

* Excellent organisational skills.

* Good team working/management skills.

* Sound analytical skills.

* Working knowledge of MS Word, Excel, and Powerpoint.

*

Apply for this role
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