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about 1 year ago
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Graduate Internal Sales Executive – Ecommerce Site -Manchester


Inspiring Interns
Basic Salary: £19,000
Location: Manchester
Job type: Permanent
Category: Graduate Sales Jobs
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Information on the company

Our client was established in 1970 and has since gained extensive experience supplying DIY retailers, builders merchants and garden centres.

They aim to provide a durable, reliable range of products at affordable prices. Their comprehensive range brings together thousands of hardware, ironmongery, fastenings, decorating and gardening products under one brand.

This is a 3 month paid internship offering up to £19K pro rata, followed by a permanent position all being well.

How you can expect to spend your day;

* You will be responsible for dealing with customer service enquiries on the phone and via email.

* You will learn how to handle consumer enquiries for all products and up-sell where possible.

* To coordinate responses, contacting the customer service provider and consumers to follow-up on their enquiries, liaising with manufacturers in relation to customer enquiries.

* Calling spending & non-spending customers, explaining product range and obtaining orders where possible.

* Maintain a log of all enquiries, actions taken and the outcome or conclusion.

* How to monitor and communicate packaging stock run-in and run-out.

* To liaise with marketing, regulatory and supply functions.

The ideal intern’s personality and qualifications;

* Self-starter with heaps of initiative and energy.

* Excellent phone manner and customer facing skills.

* 2:1 degree or above.

* Superior verbal and written communication.

* Excellent organisational skills.

* Good team working/management skills.

* Sound analytical skills.

* Working knowledge of MS Word, Excel, and Powerpoint.

*

Apply for this role

applications@inspiringinterns.com
Information on the company

Our client was established in 1970 and has since gained extensive experience supplying DIY retailers, builders merchants and garden centres.

They aim to provide a durable, reliable range of products at affordable prices. Their comprehensive range brings together thousands of hardware, ironmongery, fastenings, decorating and gardening products under one brand.

This is a 3 month paid internship offering up to £19K pro rata, followed by a permanent position all being well.

How you can expect to spend your day;

* You will be responsible for dealing with customer service enquiries on the phone and via email.

* You will learn how to handle consumer enquiries for all products and up-sell where possible.

* To coordinate responses, contacting the customer service provider and consumers to follow-up on their enquiries, liaising with manufacturers in relation to customer enquiries.

* Calling spending & non-spending customers, explaining product range and obtaining orders where possible.

* Maintain a log of all enquiries, actions taken and the outcome or conclusion.

* How to monitor and communicate packaging stock run-in and run-out.

* To liaise with marketing, regulatory and supply functions.

The ideal intern’s personality and qualifications;

* Self-starter with heaps of initiative and energy.

* Excellent phone manner and customer facing skills.

* 2:1 degree or above.

* Superior verbal and written communication.

* Excellent organisational skills.

* Good team working/management skills.

* Sound analytical skills.

* Working knowledge of MS Word, Excel, and Powerpoint.

*

Apply for this role

applications@inspiringinterns.com
Apply

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